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Document ID (ISN)101858
CIS number 03-985
ISSN - Serial title 0267-8373 - Work and Stress
Year 2002
Convention or series no.
Author(s) Troup C., Dewe P.
Title Exploring the nature of control and its role in the appraisal of workplace stress
Bibliographic information Oct.-Dec. 2002, Vol.16, No.4, p.335-355. 55 ref.
Abstract Situational control should not be reduced to a simple assessment of whether or not an individual has control over a given situation. Instead it is believed that it is important to identify the factors that an individual strives to have control of, as well as the perceived degree of control over those factors. This study viewed control as a multifaceted construct (task control, predictability, self-control and general control). 134 employees from four public sector organizations completed and returned a questionnaire on stress. Responses indicated that having control over work tasks was less important than either predictability or self-control. Respondents reported higher levels of self-control than other aspects of control. However, respondents reported lower levels of actual control than what they perceived important for them to have. This research confirms the importance of a having a sense of self-control, particularly when it comes to the use of different coping strategies.
Descriptors (primary) psychology of work organization; stress factors; mental health
Descriptors (secondary) work involving responsibility; government services; stress studies; questionnaire survey
Document type D - Periodical articles
Country / State or ProvinceUnited Kingdom; New Zealand
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Mental health
Psychology of work organization
Psychological factors
Mental stress and burnout