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Document ID (ISN)101842
CIS number 03-946
ISSN - Serial title 0003-6870 - Applied Ergonomics
Year 2002
Convention or series no.
Author(s) Winder B., Ridgway K., Nelson A., Baldwin J.
Title Food and drink packaging: Who is complaining and who should be complaining
Bibliographic information Sep. 2002, Vol.33, No.5, p.433-438. 14 ref.
Abstract This paper reports a questionnaire survey of shoppers at four supermarket stores in the United Kingdom on the packaging of food and drink products. Analyses on who was most likely to suffer accidents or injuries while opening food and drink packaging indicated that handedness (being left-handed made accidents more likely) and scoring low on a measure of personal control during decision-making were significant associates. Social resistance (resisting asking for help from others) was related to the most severe accidents. These findings imply that individual factors should be taken into account when designing the openability of packaging. They indicate that manufacturers should ensure that novel packaging closures are tested on left-handed people, that packaging opening tools specifically for them is available and that they should always look at a "worst case scenario" for their packaging closures, as it is evident that some persons will continue to struggle with difficult packaging until either they open it or injure themselves.
Descriptors (primary) packing, filling; supermarkets; packaging materials; beverage industry; risk factors; food industry; injuries
Descriptors (secondary) individual variables; United Kingdom; human factors; safety by design; ergonomics; questionnaire survey; human behaviour
Document type D - Periodical articles
Country / State or ProvinceUnited Kingdom
Subject(s) Ergonomics and work organization
Broad subject area(s) Physiology, ergonomics
Browse category(ies) Beverage industry
Retail industry
Food industry