ILO Home
Go to the home page
Site map | Contact us Français | Español

CISDOC database

Document ID (ISN)101540
CIS number 03-687
ISBN(s) 92-2-113399-0 (En); 92-2-213399-4 (fr); 92-2-313399-8 (es)
Year 2003
Convention or series no. JMPES/2003
Author(s) Tomoda S.
Title Public emergency services: Social dialogue in a changing environment
Original title Les services publics d'urgence: dialogue social dans un environnement en mutation [in French]
Los servicios públicos de urgencia: El diálogo social en un medio en constante evolución [in Spanish]
Bibliographic information ILO Publications, International Labour Office, 1211 Genève 22, Switzerland, 2003. v, 110p. Illus. Price: CHF 20.00.
Internet access http://www.ilo.org/public/english/dialogue/sector/techmeet/jmpes03/jmpes-r.pdf [in English]
http://www.ilo.org/public/french/dialogue/sector/techmeet/jmpes03/jmpes-r.pdf [in French]
http://www.ilo.org/public/spanish/dialogue/sector/techmeet/jmpes03/jmpes-r.pdf [in Spanish]
Abstract Prepared as discussion basis for an ILO Joint Meeting held from 27 to 31 January 2003, this report addresses the working conditions at public emergency services in a changing environment. Indeed, workers in theses services (firemen, policemen, emergency service workers) face events that may cause acute psychological stress and the volume of their work is growing as a result of rising crime rates, increasing number of traffic accidents, acts of terrorism and demographic factors requiring more emergency medical services. Main topics covered: nature of public emergency services; employment trends; working conditions; occupational safety and health; human resources; coordination among different services: social dialogue and rights at work.
Descriptors (primary) fire services; ILO; police forces; emergency services; risk factors; conditions of work
Descriptors (secondary) report; traumatic neurosis; work time schedules; economic aspects; violence; health hazards; women; employee rights; social aspects; stress factors
Document type E - Books, reports, proceedings
Country / State or ProvinceILO
Subject(s) Commerce, services, offices
Broad subject area(s) Industries and occupations
Browse category(ies) Violence and terrorism
Fire fighting, police, prisons and the armed forces