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Document ID (ISN)101336
CIS number 03-489
ISSN - Serial title 1575-1392 - Prevención, trabajo y salud
Year 2002
Convention or series no.
Author(s) Peiró J.M., Zurriaga R., González-Romá V.
Title Analysis and diagnosis of situations and experiences of collective stress in workgroups and social service organizations
Original title Análisis y diagnóstico de las situaciones y experiencias de estrés colectivo en las unidades de trabajo y en las organizaciones de servicios sociales [in Spanish]
Bibliographic information 2002, No.20, p.11-20. Illus. 8 ref.
Abstract The results of a workshop on the analysis and diagnosis of collective stress situations and experiences in workgroups and organizations are presented. The objective of the workshop was to collect information on collective stress among groups of social workers, based on a conceptual model enabling the analysis of collective stressful situations at work. Eight workgroups were analysed. The main stress factors to which workgroups are subjected were identified. The various behaviour patterns induced by stress within a group, coping strategies adopted by the group and the consequences of occupational stress on the organization, the workgroup and users of the service were determined. Preventive and corrective strategies applicable to collective stress situations are also discussed.
Descriptors (primary) human behaviour; stress factors; social workers
Descriptors (secondary) work efficiency; remuneration; social aspects; work time schedules; industrial relations; conditions of work
Document type D - Periodical articles
Country / State or ProvinceSpain
Subject(s) Psychology and sociology
Broad subject area(s) Stress, psychosocial factors
Browse category(ies) Psychological factors
Mental stress and burnout