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Document ID (ISN)100907
CIS number 02-1953
ISSN - Serial title 0007-9936 - Cahiers de médecine interprofessionnelle
Year 2002
Convention or series no.
Author(s) Chaney C., Le Pache J., Aucour C., Alcouffe J., Manillier P., Montéléon P.Y.
Title Trends in self-declared musculoskeletal diseases (MSDs) among women cashiers before and after the redesign of the workplace layout (Phase I)
Original title Evolution des plaintes de troubles musculosquelettiques (TMS) chez les hôtesses de caisse avant et après réorganisation des postes (Phase I) [in French]
Bibliographic information 2002, Vol.42, No.4, p.493-504. 26 ref.
Abstract Three occupational physicians involved in the medical supervision of a supermarket chain studied trends in self-declared musculoskeletal diseases (MSDs) among 385 women cashiers. This article reports on the results of a first phase of the study, consisting of characterizing the ergonomic aspects of cashiers' work as well as their personal work experience. Through job studies of four cashier workstations, it was possible to highlight an increased risk of MSD for the following tasks: taking goods off the conveyor; handling of goods at the counter; bagging. No differences were found in terms of risk of MSD among the stores that were studied. 226 responses to a questionnaire on occupational and psychological characteristics of the job were analysed. The findings indicate that the cashiers of the various supermarkets were comparable in all respects, including in particular the ratings for MSDs, psychosocial factors and stress levels.
Descriptors (primary) supermarkets; cashiers, tellers and related clerks; women; musculoskeletal diseases
Descriptors (secondary) workplace design; equipment layout; work posture; ergonomic evaluation; questionnaire survey; job study; stress factors; psychology and sociology
Document type D - Periodical articles
Country / State or ProvinceFrance
Subject(s) Commerce, services, offices
Broad subject area(s) Physiology, ergonomics
Browse category(ies) Retail industry
Diseases of the musculoskeletal system