Supervisory Skills Training to promote decent work in Jordan’s manufacturing sector

ILO supervisors training will contribute to support the implementation of the EU’s Rules of Origin agreement with Jordan.

The ILO will hold a series of Supervisory Skills Training (SST) workshops for supervisors in selected factories as part of efforts to enhance working conditions in Jordan’s manufacturing sector. The workshops are funded by the European Union under its collaboration with the ILO to support the implementation of the Agreement for the relaxation of the Rules of Origin between the EU and Jordan.

The training targets supervisors from garment and non-garment factories that benefit from the EU’s relaxed Rules of Origin agreement with Jordan. The agreement supports Jordan in its response to the Syrian refugee crisis by facilitating access of specific Jordanian goods to EU markets, while creating jobs for both Jordanians and Syrian refugees.

The three-day training programme will be held in three locations - Irbid, Sahab and Duleil, areas which host industrial zones - over a period of one month. It will include a total of 60 female and male supervisors. It will focus on issues related to the roles and responsibilities of supervisors; fairness and integrity at the workplace; effective listening; worker rights; and conflict resolution, among others.

The training will be jointly implemented by the ILO’s team responsible for the Syrian Response programme at the agency and Better Work Jordan (BWJ) a joint initiative of the ILO and the International Finance Corporation. 

The EU-funded project, now in its second phase of implementation, facilitates employment and job-matching services for Jordanian and Syrian job-seekers. It also promotes decent work principles in enterprises authorised to benefit from the EU’s relaxed Rules of Origin initiative.

Some of the project’s achievements to-date include (June 2019):

  • Establishing five EU-funded employment centres across Jordan, providing a physical place where job-seekers can meet counsellors face-to-face to seek employment and training advice, job matching services and career guidance. Between January and May 2019, a total of 4,240 Syrian and Jordanian job seekers were registered at the centres, out of which 2,584 were referred to jobs and 1,361 placed in jobs.
  • Launching the first on-line job counselling and guidance platform to target Syrian workers in Jordan. The platform, which is also available to Jordanians, offers workers improved access to job and training opportunities across multiple sectors. So, far, 5,503 job seekers and 92 companies have registered on the platform with a total of 840 job vacancies available.
  • Supporting Syrian workers inside the Zaatari refugee camp get to work through the provision of transportation (92 per cent of whom are women).
  • Issuing recommendations to improve gender responsive employment services in Jordan. 
  • Supporting six factories (three garment and three non-garment factories) to register under BWJ’s programme, receiving the programme’s core services in accordance with the adapted models (in the garment, chemicals, engineering and plastics sectors).
  • Expanding collaboration between BWJ and the Ministry of Labour through the implementation of secondment programmes aimed at enhancing experience-sharing and knowledge transfer on compliance mechanisms. So far, 15 labour inspectors has benefitted from this programme.
  • Supporting Labour Administration and Labour Inspection (LABADMIN/ILO) to implement the Strategic Compliance Plan (SCP) in four different sectors (car mechanics, chemical, construction and garment)
  • Organising BWJ’s eleventh Annual Stakeholders’ Forum, bringing together government representatives, international buyers, garment sector stakeholders and civil society representatives to discuss cooperation in the country’s garment sector.