Task Force on ASEAN Migrant Workers: Post-6th ASEAN Forum on Migrant Labour GMS Consultation on good practice to improve Complaint Mechanism

The TFAMW organized the GMS consultation to review, discuss and exchange good practices among civil society stakeholders on ways to effective implement and improve existing complaint mechanisms. The GMS Consultation Workshop facilitated the documentation of forms and procedures in use to file complaints, claims and appeals against abuses and discrimination during the full cycle of migration. The full cycle of migration includes pre-departure – recruitment agencies, training, fees paid for the legal processing to work overseas; post-arrival – working and living conditions, terms of employment, and returning – unfair dismissals, non-payment of due wages and other claims.

The GMS Consultation Workshop facilitated the documentation of forms and procedures in use to file complaints, claims and appeals against abuses and discrimination during the full cycle of migration. The full cycle of migration includes pre-departure – recruitment agencies, training, fees paid for the legal processing to work overseas; post-arrival – working and living conditions, terms of employment, and returning – unfair dismissals, non-payment of due wages

This activity is a follow-up to the 6th AFML, which recognized the importance of and access to effective complaint mechanisms by migrant workers in sending and receiving countries in order to promote and protect the rights of migrant workers in line with international human rights and labour standards. For better access to complaint mechanisms, where appropriate, family members may file a report or complaint on behalf of migrant workers. For more information on the AFML please see AFML.