Over the years, the ILO has developed a set of technical tools to increase the impact of investments in rural infrastructure on local development, poverty reduction and employment creation. The tools belong to four technical fields of operation: local
development planning; local resource-based technology; small-scale contracting; and infrastructure maintenance. These tools contribute to building local capacity to provide such services by increasing the efficiency in terms of how infrastructure is
planned, designed, implemented and maintained. Similar improvements are necessary in many urban areas. The aim of this guide is to offer complimentary tools for addressing similar needs for local infrastructure in urban areas. What is presented here are appropriate approaches for the improvement of lowincome urban settlements based practical experience.