ILO homeAbout the ILOHow the ILO worksDepartments and officesBureau for Workers' Activities (ACTRAV)News and articles News and articles November 2015 © G.Legaria / AFP 2022 ILO Forum agrees principles of regulation for call centre and telecom services employment 04 November 2015 A tripartite meeting at the ILO looks to improve regulation of work relationships in a rapidly changing industry. September 2011 Johannesburg: Adoption of a Strategy for Action and a Resolution in Africa on Multinational Enterprises. 22 September 2011