The delicate balance of roles at home and work
Estefania Villadiego – Disney World theme park worker, and member of Local 362 Unite Here! Union, Orlando, Florida

“I work in Magic Kingdom which is one the theme parks of Disney World in the area of attractions. I also work in Fantasyland which has popular iconic rides such as the Winnie the Pooh ride, the teacups ride, and Peter Pan,” she shares.
Villadiego who has been working at the park for 4 years describes a day at work for her as an 8-hour day with an early morning start.
“I opted to have my day start in the morning, so that I can drop my daughter off at school before coming to work and pick her up right after,” she says. “I open up the attractions in the morning, I manage the attractions, take care of the guests, greet them, help them with directions and any issues they may have. I have to be quick and work efficiently because we have so many people come to the parks every day, and we manage a big team,” she confidently notes.
Estefania first came to Disney as part of a work component for her college program in Colombia. The nine-month opportunity helped her develop many skills and an understanding of how the company works. “I studied International Relations in Colombia, with an emphasis on Political Science,” she enthusiastically discloses. “And as my practice, I had the option to work for a company in Colombia or come to Disney World.”

Education and hard work, she says were what her mother instilled in her from a very young age, which encouraged her appetite to learn. “My mom was a single mom raising three kids, and when I was younger we didn’t have much money. So my mom created her own company to be able to provide for our education. She worked very hard and saved money and she was able to send me to study in Argentina at one of the best universities, which I am so grateful for.”
Being a mother now to her 12 year old daughter, Estefania hopes to inspire her daughter and instill those same values. “My mom always told me the one thing that she can give me in life which would empower me is an education,” she emphasizes. “I always tell my daughter the same thing, and teach her the importance of being focused, studying hard, reading and being curious. I am always encouraging her to learn new things.”
“At the moment my daughter really loves science and I want her to pursue what she is passionate about as a profession, because then it will never be going into work every day, but another day for her to live her passion,” Estefania says with a big beaming smile.

“Empathy is my gift. I am empathetic with people and it’s always easy for me to see things from others point of view, and to be in their shoes and understand how they are feeling,” she underscores.
For Villadiego, work means having an income to pay bills and provide for her daughter. She also says that both her work with the union and Disney give her a sense of purpose and achievement. She says that as a working woman and mother she feels that she often “has to choose between her family and professional growth.”
“It’s definitely a challenge for women and I sometimes feel like I have to choose between work or being at home. I constantly feel that if I do more in one area, then I do less in the other. But I’m grateful that I enjoy both my work at home and my work at my job,” she confesses with a determined voice.
Leading with her empathy, not being afraid to work and having goals are what has lead Estefania to work in her role at Disney and to be an active member and organizer of her union. Balancing her work duties with her role as a mother has definitely allowed her to practice her diplomacy and governing skills albeit in a different context from what she had pictured growing up.
“That was my dream and maybe I will get to work in that capacity in the near future. After all if I can rule my house, I can rule the world,” she proclaims with a confident laugh.