1. Conditions of Work and Employment Series No. 101

    Zero-Hours Work in the United Kingdom

    06 April 2018

  2. Conditions of Work and Employment Series No. 94

    Organizing On-Demand: Representation, Voice, and Collective Bargaining in the Gig Economy

    29 March 2018

  3. Factsheet no. 5 - Labour Relations and Collective Bargaining

    Grievance handling

    19 March 2018

    Workers have rights and entitlements that are established in laws, employment contracts, collective agreements and workplace rules, as well as in custom and practice (the way things are normally done – and have been done for a long time – in a particular workplace, industry or occupation). We say that workers have a grievance when they believe that some aspect of these is not being respected by their employer. Grievances are usually described as ‘individual’ when only one worker is involved and ‘collective’ when a group of workers all believe they are suffering from the same breach of the rules. Grievances relate to addressing infringements of existing rights and entitlements, from bullying or harassment, to underpayment of wages, refusal to grant rest periods, weekly rest days or public holidays, discrimination or underpayment of bonuses or other entitlements.

  4. Conditions of Work and Employment Series No. 99

    Unstable and On-Call Work Schedules in the United States and Canada

    01 March 2018

  5. ILO International Training Center - Turin

    Master in Industrial and Employment Relations

    19 February 2018

  6. Training course (ILO International Training Center)

    Training courses on Joint Union / Management Negotiation Skills

    16 February 2018

    These training courses provide those in collective negotiations with knowledge of negotiation skills and techniques.

  7. Project

    International Study on Social Dialogue

    12 January 2018

    The goal of the Global Deal Flagship Report is to provide an international portrait of the state of social dialogue to identify challenges and opportunities, promote exchange of ideas and experiences, discuss joint projects and solutions and provide solid evidence to policy-makers and stakeholders.

  8. Project

    Best Practices on Social Dialogue and Industrial Relations

    12 January 2018

    Planned activities: Undertake research to collect best practices on social dialogue and industrial relations processes and mechanisms targeting mainly Global Deal associated partners. Purpose and objectives of the activities against which the results will be reported: Selected governments, workers and employers' organisations at national and global levels, private sector companies and multinationals. Target groups: Identify best practices focusing on social dialogue and industrial relations and coordinate national and international consultants to carry out timely research to highlight case studies in support of the Global Deal.


  1. Conditions of Work and Employment Series No. 88

    Mapping employment dismissal law: a leximetric investigation of EPL stringency and regulatory style

    30 November 2017

  2. Serie Condiciones de Trabajo y Empleo No. 93

    Salario mínimo y empleo: evidencia empírica y relevancia para América Latina

    21 November 2017

  3. Conditions of Work and Employment Series No. 91

    Managing social risks of non-standard employment in Europe

    11 October 2017

  4. Conditions of Work and Employment Series No. 89

    Social dialogue and economic performance - What matters for business, a review

    15 September 2017

  5. Domestic Work Policy Brief no. 10

    Formalizing domestic work

    23 June 2017

    This document is part of a series of briefs on issues and approaches to promoting decent work for domestic workers.

  6. Conditions of Work and Employment Series No. 92

    Migrant and cities: Research report on recruitment, employment, and working conditions of domestic workers in China

    20 June 2017

  7. Conditions of Work and Employment Series No. 90

    The International Labour Organization and the Living Wage: A Historical Perspective

    09 June 2017

  8. INWORK Policy Brief No. 10

    Purchasing practices and working conditions in global supply chains: Global Survey results

    09 June 2017

  9. INWORK Policy Brief No. 9

    Women in Non-standard Employment

    31 May 2017

  10. Conditions of Work and Employment Series No. 87

    Sectoral collective bargaining, productivity and competitiveness in South Africa’s clothing value chain: manufacturers between a rock and a hard place

    16 May 2017

  11. Conditions of Work and Employment Series No. 86

    Purchasing practices and low wages in global supply chains: Empirical cases from the garment industry

    15 May 2017

  12. ILO/EC Conference volume - Introduction

    ILO/EC Conference - Inequalities and the World of Work: What Role for Industrial Relations and Social Dialogue?

    14 February 2017