Training materials

To support the implementation of the sectoral Conventions and Recommendations, as well as to assist the improvement of working conditions at the sectoral level, a rich body of sectoral tools have been developed, translated and widely disseminated.

Training programmes are implemented at regional and national levels based on materials specifically designed to address priority issues, such as prevention of HIV and AIDS, promotion of occupational safety and health, and enforcement of labour inspection in particular sectors.

Health services

  1. HealthWISE - Work Improvement in Health Services

    31 July 2014

    HealthWISE is a practical, participatory quality improvement tool for health facilities. The HealthWISE package consists of an Action Manual and a Trainers' Guide to combine action and learning. Topics include occupational safety and health, personnel management and environmental health.

  2. HealthWISE - Work Improvement in Health Services - Action Manual

    07 March 2014

    HealthWISE is a practical, participatory quality improvement tool for health facilities. It encourages workers and managers to work together to improve workplaces and practices with low-cost solutions. Topics include occupational safety and health, personnel management and environmental health.

Mining (coal; other mining)

  1. HIV and AIDS: Guidelines for the mining sector

    01 November 2013

    This publication which was prepared jointly by the HIV/AIDS and the World of Work Branch (ILOAIDS) and the Sectoral Activities Department (SECTOR) is meant to assist stakeholders in the mining sector in strengthening their response to HIV and AIDS.

Hotels; catering; tourism

  1. Training Package for the Toolkit on Poverty Reduction through Tourism

    01 July 2013

    The training package is a set of PowerPoint presentations with Teaching Notes to enable trainers to conduct workshops with the target audience and bring them through the content of the Toolkit on Poverty Reduction through Tourism.

  2. Good Practices Guide for Guesthouses and Small Hotels

    01 November 2012

    The Good Practices Guide for Guesthouses and Small Hotels is an activity based learning program for managers or business owners who wish to manage customer service effectively and proactively – through motivating and inspiring their employees and teams.

Construction

  1. BEL (Built Environment & Labour) - Formulating Projects and Studies Concerning Labour Issues in Greening the Sectors of the Built Environment

    01 October 2012

    This Manual provides guidance to ILO units and field offices which wish to engage in studies and projects related to greening sectors of the built environment.

Hotels; catering; tourism

  1. HIV and AIDS: Guide for the tourism sector

    01 July 2012

    The aim of this Guide is to help stakeholders in the tourism sector and their affiliated members to develop and implement their own workplace HIV and AIDS policies and programmes as well as to support effective implementation of the key principles established in ILO Recommendation 200.

Public service

  1. Promoting Collective Bargaining and Dispute Resolution in the Public Service - An ILO training workbook

    09 January 2012

    This training workbook aims at developing and strengthening the collective bargaining skills and expertise of workers, the public sector unions and government officials.

Hotels; catering; tourism

  1. Toolkit on Poverty Reduction through Tourism

    12 December 2011

    The toolkit outlines the background to poverty reduction approaches and how the ILO is involved within the context of decent work and the United Nations Millennium Development Goals. Recent developments in tourism and a vision for an inclusive, pro-poor tourism industry are summarized.

Public service

  1. Manual on collective bargaining and dispute resolution in the public service

    01 December 2011

    This Manual seeks to provide examples on how different countries have developed successful mechanisms to prevent and resolve disputes in labour relations in the public service. It showcases effective ways to develop collective bargaining systems and provides approaches and formulas for dispute resolution.