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Specialized information services at ILO Headquarters

Since its creation in 1919, the ILO has generated, promoted and disseminated information and knowledge about the world of work.

The ILO Library, the information services located in ILO Departments and ILO information centres around the world, continue to support the ILO's role as a knowledge organization and leading resource on the world of work. The following units at ILO Headquarters in Geneva provide information services by correspondence to the general public.

Bureau of Library and Information Services (ILO Library)

Tel: +41 22 799 8675
Fax: +41 22 799 6516

Opening hours Monday-Friday 10.00-17.00 (except Good Friday, Easter Monday, 1st May, first Thursday and Friday of September, and 25th December to 1st January, when the ILO in Geneva is usually closed) Open to the general public.

ILO Publications

Tel: +41 22 799 7828
Fax: +41 22 799 8578

ILO Publications Bookshop:
Fax: +41 22 799 69 38

  • ILO sales publications can be purchased or ordered from ILO offices around the world or directly from ILO Publications in Geneva. Ministries of labour, and employers' and workers' organizations are accorded a 50% discount.
  • ILO constituents and partner institutions may ask ILO Publications to send certain documents to them regularly. Exchange agreements can also be negotiated, and many ILO publications are available in various depository libraries around the world.

Bureau of Statistics

Tel: +41 22 799 8631
Fax: +41 22 799 6957
LABORSTA database:

The Bureau of Statistics produces several statistical databases; extracts from most of these databases can be made available.


The ILO database on labour statistics covering: economically active population (data since 1945), employment, unemployment, hours of work, wages, labour cost, consumer prices, occupational injuries and strikes and lockouts (data since 1969).

Employment Sector

Employment Documentation Centre:
Office: 8-20
Tel: +41 22 799 7343

Key Indicators of the Labour Market (KILM) for information on national labour market developments. Further information:

ASISTDOC a bibliographic database on labour-based technology:

ILO Administrative Tribunal

Tel: +41 22 799 8728
Fax: +41 22 799 8737

The ILO Administrative Tribunal hears complaints from serving and former officials of the ILO and other intergovernmental organizations that recognise its jurisdiction, about breach of the terms of their appointment or staff regulations and rules. The Registry of the Tribunal has a database of the case law known as TRIBLEX. Access is free of charge through the Tribunal's website at

ILO Historical Archives

Tel: +41 22 799 7857
Fax: +41 22 798 8685
Internet: (for ILO officials)

The Historical Archives consists of about 70,000 files together with a number of special deposits, including the philatelic, photographic and microfilm/fiche collections (a total of more than 2,000 linear/m). Decentralized filing stations are under the responsibility of individual units, which also have their own archival collections (e.g. the Director-General's Office, the Personnel Department, the Administrative Tribunal and offices in the field). Printed ILO publications and documents are located in the ILO Library. The Bureau of Internal Administration is responsible for the central filing system, comprising some 260,000 active and inactive files.

International Institute for Labour Studies

Tel: +41 22 799 6128
Fax: +41 22 799 8542

Secretariat: Tel: +41 22 799 6128

The Documentation Centre of the IILS provides support to the research and training activities of the Institute and its Forum on social policy. It collects and disseminates information on current and future policy questions and publishes a series of annotated bibliographies on such themes as social exclusion, economic and social reform in Central and Eastern Europe, the environment, poverty, employment, etc. Books from the Institute can be purchased from ILO Publications. The centre's services are available to Institute staff, researchers and participants in the Institute's training activities.

International Labour Standards Department

Tel: +41 22 799 7149
Fax: +41 22 799 6926

The Information and Communication Team (INFONORM) of the International Labour Standards Department (NORMES) is responsible for producing the NATLEX database on labour law, the NORMLEX database on international labour standards and a number of CD-ROMs and publications. It also runs the NORMES documentation centre.

NATLEX contains more than 90,000 abstracts of major labour and social security laws of ILO member States. Subject indexing of the legislation is based on the ILO Thesaurus where searches can be conducted in English, French or Spanish and many can be found online. NATLEX is available at:

NORMLEX is a new information system which brings together information on International Labour Standards (such as ratification information, reporting requirements, comments of the ILO's supervisory bodies, etc.). NORMLEX has been designed to provide comprehensive and user friendly information on these topics and includes the information which was previously contained in the former APPLIS, ILOLEX and Libsynd databases. NORMLEX is available at:

The NORMES documentation centre contains a collection of major laws of ILO member States, Governing Body and International Labour Conference materials, reports of the supervisory bodies and related academic publications.

INFONORM produces the ILSE CD-ROM, which contains ILO standards and related documents in several languages, the ANITA CD-ROM, which contains the annual report of the Committee of Experts on the Application of Conventions and Recommendations and the International Labour Standards website:

International Occupational Safety and Health Information Centre (CIS)

Tel: +41 22 799 6739
Fax: +41 22 799 8516

  • CIS has established a worldwide network of national occupational health and safety centres, and produces the CISDOC bibliographic database which includes records of books, articles, safety standards and chemical and physical hazards information sheets.
  • The Fourth Edition of the Encyclopaedia of Occupational Health and Safety is available free online and in both a 4-volume print version and a CD-ROM version. (French, Spanish and Russian versions are also available.) Both versions may be purchased from ILO offices worldwide or directly from ILO Publications in Geneva.

International Social Security Association (ISSA)

Postal Address: P.O Box 1, CH-1211 Geneva 22, Switzerland
Tel: +41 22 799 6617
Fax: +41 22 799 8509

International Social Security Association Documentation Centre

Tel: +41 22 799 7555

  • The International Social Security Association, located at ILO headquarters in Geneva, produces a set of interconnected databases containing full texts of legislation, references to books, reports, periodicals and other documents as well as the full text of ISSA conference and meeting reports.
  • A CD-ROM is also available with search interfaces in English, French, Spanish and German.
  • ISSA's Documentation Centre collaborates with the Documentation Unit of the ILO's Social Security Department in providing information and documentation services.

Official Documents Branch (OFFDOC), Terminology, Reference and Documentation Section

Tel: +41 22 799 7809
Fax: +41 22 799 8944
Internet: (Translators' Resources)

The Terminology and Reference Unit manages ILOTERM, a terminology database for linguistic staff. Through ILOTERM, you also have access to MultiTrans Text (a collection of translated ILO texts, in the 7 languages).

  • The primary purpose of ILOTERM is to provide solutions to terminological problems in the social and labour fields. Terms are entered in English with their French, Spanish and/or German, Russian, Arabic and Chinese equivalents. The database also includes records concerning the structure and programmes of the ILO, official names of international institutions and national bodies and employers' and workers' organizations, as well as titles of international meetings and instruments.
  • ILOTERM, which numbers more than 30,000 records (comprising some 100,000 terms), can be accessed via the Internet.

Social Security Department

Tel: +41 22 799 7565
Fax: +41 22 799 7962

The Social Security Department Documentation Unit contributes records for social security legislation to the NATLEX database and collaborates with ISSA's Documentation Centre in providing information and documentation services.

STEP Programme (Strategies and Tools against Social Exclusion and Poverty):

Tel: +41.22.799.6544,
Fax: +41.22.799.6644

The STEP global programme contributes to the extension of social protection in the informal sector and to the fight against social exclusion.

Last update: 01.07.2014^ top