The Office relies heavily on Information Technology (IT) to support all its major technical, administrative and financial functions.
The Information Technology and Communications Bureau (ITCOM) was created to ensure the Office's effective and efficient use of IT, computers, and communications.
ITCOM is part of the Management and Administration Sector.

2002

• Telework Agreement:
  in World of Work,
  No. 44, Sept-Oct 2002.
  
  
• IT professionals' forums in India:
  in World of Work, No. 42, March 2002

2001

• Digital divide is wide and getting wider: Vast swathes of the globe are "technologically disconnected"
  in ILO's World Employment Report 2001
  
  
• Information technology and development: New key to development?
  in ILO's World Employment Report 2001
  
  
• The information technology revolution: Widening or bridging gender gaps?
  in ILO's World Employment Report 2001
  
  
• "Bridging the digital divide: Harnessing ICT for economic development, job creation and poverty eradication", in World of Work, No. 38, Jan-Feb 2001.
  
  
• "The High Road to Teleworking" by Vittorio Di Martino. (February 2001)
  
  
• World Employment Report on "Life at Work in the Information Economy", January 2001.

2000

• Report of the Sixth European Regional Meeting (Geneva, 12-15 December 2000) on jobs in information and communications technology (ICT). Press Release and full report on "Decent Work in the Information Economy".
  
  
• "Empowering Workers to Prevent Terminal Illness", a study on the proper use of video display units conducted by Ellen Rosskam, ILO InFocus Programme on Socio-Economic Security (March 2000). View presentation slides (800x600 resolution).
  
  
• Symposium on Information Technologies in the Media and Entertainment Industries: Their Impact on Employment, Working Conditions and Labour-management Relations (Geneva, 28 February - 3 March 2000)

1990's

• "Teleworking - The challenge of industrial negotiations in new working conditions", in World of Work, No. 30, July 1999.
  
  
• Report for discussion at the Tripartite Meeting, 26-30 October 1998, on the "Impact of flexible labour market arrangements in the machinery, electrical and electronic industries".
  
  
• "Linking up with the global economy: A case study of the Bangalore software industry", by Asma Lateef, No. 96, 1997, ISBN 92-9014-599-4.
  
  
• "ILO Symposium on multimedia convergence", in World of Work, No. 19, March 1997.
  
  
• "Telework: A new way of working and living", by Vittorio Di Martino and Linda Wirth, in International Labour Review, Vol. 129, No. 5, 1990, pp 529-554. (Note: size of PDF file = 1.8MB.)
  
  
• "Telework: An Overview", by Vittorio Di Martino and Linda Wirth, in Conditions of Work Digest, Vol. 9, No. 1, 1990. (Note: size of PDF file = 3.1MB.)