International Labour Organization

SEAPAT

South-East Asia and the Pacific Multidisciplinary Advisory Team




Bureau of Working Conditions, Department of Labor and Employment ILO logo 

Work Improvement in Small Enterprises


Technical Content


Materials storage and handling

index page of WISEtop of pagework-station design

Picture showing multi-level storage rack for materialsThe storage and handling of parts and products is an essential part of all production processes. Done efficiently, it ensures that work flows smoothly and helps to avoid many delays and bottlenecks. However, storage and handling by themselves are not a source of additional value or profit. During these operations, goods do not acquire any new qualities. Just the opposite happens: materials are damaged or deteriorate, capital costs must be paid and accidents occur. For the entrepreneur, improved materials storage and handling means recovery of misused space, less production time spent searching for tools and materials, lower capital costs due to less work-in-progress, simplified inventory control, fewer unnecessary operations and a better overall factory appearance.


Work-station design

index page of WISEtop of pageProductive machine safety

Picture of a fixed soldering gun Most work is carried out at work-stations where workers perform the same tasks hundred of times per day. The benefits from small improvements are thus multiplied many times. Awkward work postures and movements mean lower productivity and quality as well as greater fatigue. Simple improvements such as jigs, fixtures, stable work-surfaces or placing tools and materials within easy reach can have large payoffs.




Productive machine safety

work-station designtop of pageControl of hazardous substances

Picture showing a safety device put on a cutting machineWhile no one wants accidents to happen, machine safety is often ignored because it is seen as costly or inefficient. This applies to workers as well as managers. However, by using techniques such as modern feeding and ejection devices, it is often possible to increase productivity while at the same time eliminating the hazards. Where guards must be used, they need not be costly and above all they need not reduce productivity.



Control of hazardous substance

productive machine safetytop of pageLighting

Picture of an enclosed area for acid washing of  metal partsHazardous substances of one form or another can be found in almost all small and medium-sized enterprises. Exposure to many chemical substances causes fatigue, headache, dizziness and irritation of eyes and air passageways, resulting in a reduction of productivity and quality and increased absenteeism and turnover of staff. High levels of dust, oil, paints and other sprays, etc., interfere with efficient operations, require extra inspection and cleaning and may spoil materials or final products. Through simple and inexpensive means, it is possible to control most of these problems.


Lighting

Control of hazardous substancetop of pagewelfare facilities

Picture showing how natural(skylight) and artificial lighting are combined for better lighting in work areas.Better lighting and related visual improvements very often increase productivity and reduce difficulties and strain for workers. This is especially important for rapid or detailed work or for quality products. Better lighting does not need to mean higher cost. Use of daylight and regular cleaning and maintenance can improve lighting while reducing electricity bill.




Welfare facilities and services

lightingtop of pagework premises

Picture showing workers provided with workplace lockersWelfare facilities are an essential part of any enterprise. During each working day, workers need to drink water or some other beverage, eat meals and snacks, wash their hands, visit a lavatory, and rest and recover from fatigue. Welfare facilities are not something extra, nor a luxury to be attended to when all other conditions are satisfied and productivity is high. Good welfare facilities are essential to higher productivity. They improve the workers' health, morale, motivation, job satisfaction and attendance.



Work premises

welfare facilitiestop of pagework organization

Picture showing work area with opening on the wall for better ventilationMost small enterprises are located in buildings which were not carefully designed for their current use. In addition, new equipment is often placed wherever there is the most space which gradually results in a haphazard layout. Much can be done, even with older buildings, to improve ceilings, walls and floors. The impact of simple measures on ventilation, heat and pollution can be dramatic.




Work organization

work premisestop of pageenvironmental protection

Picture on the use of funnel (to eliminate weighing) in packing noodlesImprovements in the way production is organized and scheduled can have a very large impact on both productivity and motivation. Modern work organization techniques such as recombining tasks, setting up buffer stocks, introducing multi-skilling, developing group work-stations and using product-based organization have numerous advantages. These include smoother and more efficient work flow, higher product quality, greater flexibility, reduced down-time of expensive machines and reduced need for supervision. Their introduction makes the smaller enterprise more likely to survive and grow.



Environmental protection

work organizationtop of pagetraining activites

Picture showing how a simple waste collection bag is attached on the working tableThe different types of waste generated in various production processess pollute not only the workplace but the environment in general. The harmful effects of waste to the enterprise can extend to nearby areas and to possibly even more. They mix with the environment through different ways, as air contaminants or pollutants from production--related source or as foreign materials in water streams or drainage systems. Practical and effective upstream initiatives on good waste management would include conservation and waste reduction methods, recycling efforts and use of environment-friendly materials. The strategy can be reinforced by enterprise and community-based environmental awareness promotion.



For more information on WISE, please contact Labor Standards Research Division, Bureau of Working Conditions, 3/F Department of Labor and Employment Building, Muralla Street, Intramuros, Manila.
Tel: +63.2.527.3473 or +63.2.527.5808 and Fax: +63.2.527.3478.

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For further information, please contact the South-East Asia and the Pacific Multidisciplinary Advisory Team (SEAPAT) at Tel: + 63.2.815.2354 or + 63.2.819.3614  and Fax: + 63.2.812.6143
E-mail: seapat@ilo.org


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Created by SF. Approved by WRB. Last updated on 31 August 1999.