TRAINER TRAINING FOR LABOUR ADMINISTRATIONS
A practical guide
by Robert Heron
| Foreword
1. Introduction
2. The training process
3. Designing a training course
A. Needs
B. Goals, aims and objectives
C. Content and subject matter
D. Methodology
E. Form
F. Timetable
G. Evaluation
H. Appraisal
4. Designing a training session
A. Aim
B. Objectives
C. Subject matter
D. Structure
E. Time sequence F. Methods 5. Presenting your session
A. Verbal communication
B. Non-verbal communication
C. Visual aids
6. Briefing visiting session leaders
7. Evaluating a training activity
A. Types of evaluation
B. Methods of evaluation
8. Training methods
A. Lectures
B. Lecture-discussions
C. Group discussions
D. Role-plays
E. Case-studies |
Ministries of labour in non-industrialized countries face a range of new challenges in providing a wide spectrum of labour services for the benefit of workers and employers. These challenges, however, and the work responsibilities they entail have not been accompanied by additional staff and material resources essential for effective performance.
Of particular concern to ministries of labour is the issue of staff resources. Frequently, they have insufficient staff to provide the range and quality of services required and the staff they do have lack training in modern approaches to labour administration and labour relations. They need to provide induction training for new staff members, and upgrading, refresher and specialist training for those already in service.
The lack of access to training courses relevant to the needs of labour officials makes it necessary for ministries of labour to plan, organize and conduct their own training activities using in-house resources. Reliance on internal resources requires the existence of labour officials trained as trainers, with the necessary competence to design training courses, prepare and present training sessions, and evaluate the effectiveness of their efforts.
This booklet provides a simple step-by-step approach to assist labour officials to develop their training capacity, thereby increasing their self-reliance in this most important area of work. It is part of an EASMAT series of guides on labour administration and industrial relations. As with other titles in this series, its translation into national languages is actively encouraged. (i)
This booklet has been prepared by Robert Heron, Senior Labour Administration Specialist, with the assistance of Caroline Vandenabeele, Associate Expert in Labour Law and Industrial Relations, of the ILO East Asia Multidisciplinary Advisory Team.
W.R. Simpson Director ILO East Asia Multidisciplinary Advisory Team (ILO/EASMAT)
Bangkok
August 1997
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