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 Hong Kong Workshop Report

Workshop on Youth Employment in Hong Kong

"Developing Decent and Sustainable Youth Employment"

30 November 2001

Summary Report

Background

The International Labour Organization (ILO) Regional Office for Asia and the Pacific will hold a Regional Meeting on Youth Employment in Asia and the Pacific in Bangkok, Thailand, in February 2002. The objectives of the meeting are to identify national and regional strategies in promoting decent work for young people and disseminate information on international best practices. The Labour Department of the Hong Kong Special Administrative Region Government (HKSARG) has been invited to attend the meeting, and to organize a youth employment workshop to explore directions and strategies for youth employment in Hong Kong.

Co-organizers

2. The Workshop on Youth Employment was organized by the Labour Department of the HKSARG upon the invitation of the ILO. With the concurrence of the ILO, the Labour Department invited the Commission on Youth and the Labour Advisory Board to co-organize the workshop. A Planning Committee was set up to supervise the overall planning and organization of the workshop. Members of the committee include representatives from the Labour Department, employer and employee members of the Labour Advisory Board, and representatives from the Commission on Youth.

Objectives and Theme

3. The objectives of the Workshop are as follows:

  • to establish youth employment as one of the important concerns of the HKSARG;
  • to induce different sectors in society to recognize the importance of youth employment; and
  • to collect ideas from different sectors as to the future directions of youth employment in Hong Kong.

The theme of the Workshop was "Developing Decent and Sustainable Youth Employment".

Date and Programme

4. The Workshop was held on 30 November 2001. The programme of the Workshop is at Annex 1.

Participants

5. Three hundred representatives from different sectors, including the Government, the business sector, trade unions, the academic sector, social service organizations, training institutions, young people and parents, participated in the Workshop.

Mode of Discussions

6. The one-day Workshop was divided into the morning and afternoon sessions. The morning session consisted of a presentation of the ILO Country Study and plenary discussions on the priorities on youth employment advocated by the ILO. There were two topics at the plenary discussions, viz. "Strategies for Enhancing Employability of Young People through Combined Efforts" and "Youth Entrepreneurship". Experts and distinguished representatives from relevant areas were invited to share their experience and views with participants. The morning session ended with the concluding remarks on the plenary discussions by Mr William Siu, Deputy Commissioner for Labour and Chairman of the Planning Committee of the Workshop.

7. In the afternoon, participants took part in group discussions to explore ways to strengthen the employability of young people. They explored the feasibility of three proposed projects, viz. "Enhancing Youth Employability in Tourism and Related Industries", "Developing Positive Attitude towards Life and Work through Parental Influence", and "Youth Entrepreneurship". In parallel, there were three concurrent discussion sessions on "An Integrated Approach in Enhancing Youth Employability", "Creating Employment Opportunities for Young People", and "Promoting Equal Employment Opportunities for Disadvantaged Groups". Mr William Siu delivered concluding remarks for the discussions on pilot projects, while Dr Choi Yuen-wan, Chairman of the Commission on Youth, delivered concluding remarks for the concurrent discussion sessions.

Opening Ceremony

8. Mrs Pamela Tan, Commissioner for Labour, welcomed the delegates at the opening ceremony. She said that the Workshop's theme of "Developing Decent and Sustainable Youth Employment" echoed the global policy of the ILO in "Developing Decent Work for the Youth". It was also in line with the concept of lifelong learning promoted in the Hong Kong SAR. She added that the ILO was highly appreciative of the HKSARG’s efforts in enhancing youth employability, in particular the Youth Pre-employment Training Programme (YPTP). Apart from inviting the Government to organize the Workshop, the ILO had also invited Hong Kong to share its strategies and experience in promoting youth employment with other representatives at the Regional Meeting on Youth Employment in Asia and the Pacific in February 2002. She emphasized that successful implementation of labour policies in Hong Kong hinged upon sustained cooperation among various social partners. The Workshop converged representatives from different sectors. The report of the Workshop, including the main points of discussion and the recommended pilot project on youth employment, would be presented at ILO’s Regional Meeting on Youth Employment in Asia and the Pacific for the reference of other countries.

9. The Commissioner for Labour's welcoming remarks was followed by the opening address by Mr Djankou Ndjonkou, Area Director of ILO (Beijing). He started with a vote of thanks to the co-organizers of the Workshop, praising them for providing an example in effective collaboration among diverse partners. He highlighted the importance of visionary partnership in addressing youth employment, especially when present societies had become increasingly complex. Governments, employers and workers all had a role to play but the single most important part was the active participation of youth themselves. He drew the audience's attention to the high-level Youth Employment Network set up by the United Nations Secretary-General Kofi Annan. The Network had recommended four priorities for national action on youth employment to the United Nations General Assembly: increasing Employability; enhancing Equality of employment among young women and men; building Entrepreneurship; and creating Employment. Mr Ndjonkou also quoted the Secretary-General’s speech at the ILO Global Employment Forum which emphasized that "in any development strategy aimed at spreading the benefits of globalization, employment must be a central goal". As stated in the Millennium Declaration of the United Nations, all member States had to develop and implement strategies that gave young people everywhere a real chance to find decent and productive work. Being unemployed early in life could bring about despair, poverty and social instability, thereby leading to a destructive circle of society. Mr Ndjonkou hoped that the discussions on pilot project proposals at the Workshop would lead to innovative initiatives to promote youth employment.

10. The Workshop was officially opened by the Chief Secretary for Administration, Mr Donald Tsang. In his speech to the delegates, Mr Tsang remarked that Hong Kong was experiencing unprecedented challenges in the midst of economic transformation and global economic downturn. To maintain its competitiveness in the knowledge-based society, Hong Kong needed a high quality workforce. The average youth lacked sufficient social experience and job skills. They would encounter even more difficulties and frustration in their job search in times of economic lows. Mr Tsang emphasized that the HKSARG would strive to improve the quality of education and provide young people with market-driven training programmes to equip them to meet challenges. He highlighted that a number of programmes were put in place by the Government to enhance youth employment. For example, the YPTP would provide integrated pre-employment training to over 10,000 young people each year. More than 1,000 vacancies for Programme Assistants in the social services sector would soon be created and priority would be given to YPTP trainees. In addition, the Government launched the Project Springboard and Associate Degree Programme to help bring youngsters back to school. He pointed out that the theme of the Workshop echoed the policy objective of the Chief Executive of the Hong Kong SAR in Investing in Human Resources. The conclusions of the Workshop would be of great reference value in the future evaluation and improvement of the existing mechanism on youth employment. Its recommendations would also be useful to the HKSARG in such important issues as education reform, training and retraining, and employment promotion.

Presentation of ILO Country Study:

"Youth Situation, Youth Policy and Youth Unemployment in Hong Kong"

11. Dr Howard Cheng, Consultant commissioned by the ILO, presented his study on youth unemployment in Hong Kong. He pointed out that the position of young people, in particular those between 15 and 19 years of age, in the labour market had been deteriorating since the downturn of the economy. Neither the youth themselves nor their teachers and parents had adequately prepared the youngsters to enter the employment market. Lacking academic qualifications, working experience, career goals, and job search skills, these young people could easily become a disadvantaged group in the labour market.

12. Dr Cheng affirmed the role and functions of the YPTP. He remarked that the programme had not only provided traditional youth counselling service, but had also brought in new elements of employment training and workplace attachment. It helped young school leavers to better understand themselves, improve their interpersonal skills, teamwork and job search skills, and provided opportunities for them to experience the world of work. He recommended that the YPTP be continued to allow more young job-seekers to benefit from this basic practical training in their transition from school to work.

13. He also remarked that the YPTP provided important information for better understanding of the profile, life styles, needs, feelings, etc. of young school leavers. He opined that the YPTP could be developed into a mechanism coordinating the various services such as curriculum reform, employment counselling service, personalized youth counselling service, and extended workplace attachment programme under the YPTP for school leavers between 15 and 19 years of age. This mechanism would require the involvement of the Labour Department, Social Welfare Department, Education Department, Vocational Training Council, Construction Industry Training Authority, Employees Retraining Board, non-governmental organizations as well as the industrial, commercial and services sectors.

14. Furthermore, Dr Cheng suggested that we should draw upon the ideas and policies of the Chief Executive of the Hong Kong SAR, Health and Welfare Bureau, Education and Manpower Bureau, and non-governmental organizations, as well as the experience and research findings of the YPTP to formulate a "Youth Policy" for Hong Kong at the macro level.

15. An extract of Dr Cheng’s study report is at Annex 2.

Plenary Discussion 1:

Strategies for Enhancing Employability of Young People through Combined Efforts

16. Dr CHOI Yuen-wan, Chairman of the plenary discussion, stated that the unemployment rate for young persons at 15 to 19 years old was high (approximately 25%). It was not only an immediate problem for Hong Kong, but it could also affect the future quality of our entire society. He hoped that through the discussion by different sectors of the community at that forum, strategies to enhance the employability of young people could be explored. These strategies would include ways to: (i) provide support to youngsters lacking motivation; (ii) establish effective assessment, guidance and referral mechanisms; (iii) strengthen the ability to obtain and disseminate employment market information, and provide market-responsive vocational training; (iv) enhance the employability of young people through formal education and vocational training; and (v) strengthen the capacity of the business sector in providing on-the-job training and short-term attachments.

  1. Ways to reach and encourage unmotivated young people

17. Mrs Carrie Lam, Director of Social Welfare, revealed that, under the social welfare framework, there was a strong network allowing social workers to reach out to youngsters to assist and equip them with the necessary skills to face the challenges of employment. Through a network of integrated teams, children and youth centres, outreach social work teams and the school social work service, social workers could reach out to young people at all levels in youth centres, schools, districts and streets to provide employment guidance and information. In 2001/2002, the Government allocated an additional $22 million to expand the manpower of 18 integrated service teams to strengthen the outreaching services to young night drifters and assist them in handling education, career and family problems. At the same time, an additional annual provision of $4 million would be available for the setting up of three more Community Support Services Schemes to help young people cautioned under the Police Superintendent’s Discretion Scheme to integrate into the community. Furthermore, in order to give young people more practical employment assistance, the Social Welfare Department created 1,300 Programme Assistant posts in social welfare service units at the beginning of 2001. One of its major objectives was to provide the first employment opportunity for youngsters with low academic qualifications and no work experience, thereby allowing them to come into contact with the community and define their goals. Mrs Lam remarked that the absence of adequate qualifications and work experience often put young people at a disadvantage in job applications. She considered that, as an employer, the Government should provide more employment opportunities to young people without work experience.

18. Ms YUK Tak-fun, Chairman of the Strategic Committee on Tackling Unemployment of the Hong Kong Council of Social Service, said that in order to reach out and mobilize young people who lacked motivation, we had to pull them together and not to push them to accept certain courses of action. To help young people face employment difficulties, adults must get rid of their prejudices and change their mind-sets, coach according to personal differences and intervene early. Through their personal experience, parents should bestow a right perspective on careers on their children from an early age.

19. Youth representative Mr LEE Yiu-sing, in sharing his experience in job search, said that the support of his parents, friends and social workers was indispensable to his success in securing a suitable job. He pointed out that youngsters were easily influenced by their peers and that to pave the way for young people lacking motivation to enter the world of work, the active support and encouragement of friends were particularly important.

20. Mr TIEN Puk-sun, Chairman of the G2000 Group, suggested that the Government could consider gathering youngsters who lack motivation and providing disciplinary training of a longer duration to foster positive attitudes.

(ii) Ways to establish effective school-based and non-school-based assessment, guidance and referral mechanisms

21. Ms YUK Tak-fun considered that schools should refrain from emphasizing on education guidance alone. In view of the different potentials and abilities of students, more importance should be attached to careers guidance. Schools could also cooperate with the business sector to give students more short-term job attachment opportunities so that they could prepare early for employment.

22. Mr Matthew Cheung, Director of Education, agreed that assisting youngsters in the transition from school to work was a very important issue. The Education Department was addressing this issue at various levels, including: enabling students to understand their interests and abilities as early as possible through curriculum reform and provision of work-related experience; upgrading guidance teachers to keep them posted of market trends; and strengthening parental education.

23. Mrs Pamela Tan, Commissioner for Labour, indicated that there should be a mechanism both within and outside schools to help young people move from school to the community. For young people in schools, the Labour Department had prepared for them a "Resource Kit", which included a Career Interest Assessment Questionnaire designed by experts and other guidance materials for assessing the occupation orientations of individual students and imparting them with relevant career knowledge. Furthermore, the Labour Department was liaising with the Education Department on ways to integrate the success elements of the YPTP into the school curriculum. Outside schools, the Labour Department operated careers information centres to provide youngsters with personalized careers advisory service. The Department also organized a wide variety of careers exhibitions and visits to industrial, commercial and service organizations for young people. Looking ahead, Mrs Tan expressed her wish to strengthen the work related to career interest assessment by collecting the views of young people.

24. Mrs Carrie Lam said that for youngsters deprived of schooling, employment, love and self-esteem, the transition from school to work was not easy. They needed a comprehensive service incorporating guidance, training, employment and follow-up. Having considered all these factors, the Social Welfare Department was expanding the scope of social welfare activities to employment aspects. Presently it was subsidizing a number of job creation projects for young people.

(iii) Ways to strengthen the ability to obtain and disseminate employment market information, and provide market-responsive vocational training

25. Mrs Pamela Tan advocated that employment training should gear to market demands for most effective use of resources and trainees’ time. The Labour Department all along maintained very close contact with employers to keep track of market trends. To provide young people with a better understanding of the employment market, the Labour Department regularly organized careers seminars conducted by practitioners. Up-to-date labour market information was also available at the careers information centres. The Labour Department would continue to strengthen the role of parents in careers guidance of their children. Towards this end, the Department was organizing a workshop to encourage parents to help their children develop positive attitudes towards life and work as part of the YPTP.

(iv) Ways to enhance the employability of young people through formal education and vocational training

26. Mr TIEN Puk-sun indicated that young people should choose a job best suited to their interests. As long as they were interested in their work, they would be able to build up their competence and confidence. Many examples of successful entrepreneurship started from an interest in a particular field. Mr Tien suggested that schools should encourage students to participate in more extra-curricular activities so that they could cultivate their interests, build up self-confidence, enhance communication skills and develop business talents.

27. Mr Matthew Cheung observed that society today called for "mental strength" and "learning ability" and not "manual strength" or "academic attainments". The purpose of education reforms was to develop students’ generic skills. Other than skills on language and information technology, the reforms would place stronger emphasis on training of soft skills such as thinking, analysis, communication, cooperation with others, problem solving, countering adversity, etc. The Administration would advocate flexibility in education, relieving students from the classrooms and giving them more space. A balanced curriculum comprising formal, non-formal and informal courses would facilitate students’ whole-person development, bring about a plurality of intelligence, and nurture a new generation which would enjoy learning, and would be creative, innovative and courageous in accepting responsibilities. They would also be good communicators. He revealed that the Government was planning to build eight new senior secondary schools to provide subsidized Secondary Four and training places to all Secondary Three students in publicly-funded schools who had the ability and desire to continue their studies. He believed that such schools could provide students in need with more practical courses to prepare them for future employment. He hoped that the entire education system would work in an integrated way to meet the needs of young people in their transition to work and encourage them to continue their self-development.

28. Ms YUK Tak-fun said that diversified education was extremely important in developing sustainable employment. However, many youngsters between 15 to 19 years old were deprived of such education and they also encountered difficulties in their search for vocational training opportunities. She suggested reviewing the existing vocational training courses and providing training for young people with inadequate academic qualifications. She believed that vocational training should extend from training of skills to fostering a person’s abilities, energy and confidence for further personal development. While she agreed that vocational training should be market-responsive, she did not think that training should be too centralized and confined to any particular industry. She considered that vocational training should be more flexible and diversified. In addition, she pointed out that many young people between the age of 15 to 19 years were unable to pursue further studies due to long working hours.

29. Mr LEE Yiu-sing suggested that a life-planning course be established within formal education to arouse the awareness of young people towards their own potentials and aspirations, and encourage them to set their path for development as early as possible.

(v) Ways to strengthen the capacity of the business sector in providing on-the-job training and short-term attachments

30. Mr Matthew Cheung appealed to the private sector to cooperate with schools and provide students with more short-term attachments for them to experience the real working environment at an early stage. Mr TIEN Puk-sun suggested that for students who were motivated but unable to find a job, the Government could extend the duration of the On-the-Job Training Scheme of the YPTP, with the salaries to be paid jointly by the Government and employers. This would give young people more opportunities to display their talents and move their first steps towards employment. Mr LEE Yiu-sing hoped that employers could encourage and allow employees to attend work-related training courses during or after office hours to acquire practical work skills.

Other suggestions

31. One participant from the floor agreed that many parents and youngsters had out-dated expectations on careers. However, to change society’s expectations and values, the influence of the media should not be overlooked. Another participant supported the views of the guest speakers and urged to have their suggestions implemented.

32. Finally, Dr CHOI Yuen-wan reiterated that the problem of youth employment was a very important issue which should be addressed structurally from a long-term perspective.

Plenary Discussion 2:

Youth Entrepreneurship

33. Chairman of the plenary discussion, Dr Kim Mak, Director of Corporate Development of the Hong Kong Jockey Club, remarked that there had been many success cases of entrepreneurs in Hong Kong. He asked whether entrepreneurship would still work under the current economic climate and whether young people could consider starting their own business as an alternative to looking for a job. He suggested an exploration of the following issues in relation to youngsters with the guest speakers: (i) opportunities for entrepreneurship; (ii) the orientation and attitude of youth entrepreneurs; and (iii) preparation for business start-ups.

(i) Opportunities for entrepreneurship

34. Mr Bunny Chan, Director of Prospectful Holdings Ltd., joined the garment industry in his early years and successfully built up his business in the industry. He said that opportunities were not at all lacking. They could be found in various industries in Hong Kong, be they in high-tech industries or industries that did not require sophisticated technology. The most important thing was for young people to focus on and get acquainted with an industry in which they were interested and saw a good prospect. He shared his personal experience in the garment industry with the delegates. Mr Chan said that as the industry was considered waning by many, competition had become less acute than before. He was able to take advantage of the circumstances and make a handsome profit in recent years because of the years of experience he had gained in the business.

35. Mr Raymond Wong, Chief Operating Officer of LifeWood Interactive Ltd., successfully started his business in the information technology industry with a strong academic background and sound computer knowledge. Sharing his experience in starting a business, he stressed that there were plenty of business opportunities in Hong Kong and it was most important for young people to have the determination to overcome difficulties and setbacks.

36. Mr CHOW Tung-shan, Assistant Commissioner (Employment Services) of the Labour Department, pointed out that, though Hong Kong was experiencing an economic downturn, adversity would often bring new opportunities. It was most important for entrepreneurs to recognize their own interest and commit fully to their work. They should also be able to capitalize on market opportunities and satisfy customers with better and more efficient service by adopting a user-oriented approach. Mr Chow added that young entrepreneurs in Hong Kong should build up their careers by heading towards high value-added directions.

37. Dr Kim Mak also remarked that statistics showed that, although the catering industry was having difficulty times, there was an increase in the number of cafes providing less expensive products. It could thus be seen that there would be different opportunities in the market under different circumstances.

38. Notwithstanding the availability of opportunities, all the speakers concurred that young entrepreneurs would likely encounter difficulties. For example, they might not have sufficient knowledge of the market or the industry concerned; they might not be able to accurately evaluate the business risks; or they might have difficulties in raising the required capital. As such, potential entrepreneurs had to fortify themselves with proper orientation and attitude, and be well prepared for contingencies.

(ii) Orientation and attitude of youth entrepreneurs

39. Mr Raymond Wong analyzed the personalities of successful entrepreneurs. He said that since entrepreneurs would likely encounter various kinds of problems and adversities, successful entrepreneurs would have to be committed unyieldingly to their careers and goals. Having set the target, they had to work extremely hard and persevere despite difficulties.

40. Dr Leo Sin, Director of the MSc Programme in Marketing of the Chinese University of Hong Kong, pointed out that entrepreneurial spirit had always been the competitive edge of Hong Kong. Research findings indicated that people in Hong Kong had stronger entrepreneurial spirit than those in neighbouring areas. From contacts with successful entrepreneurs of small and medium enterprises, he had deduced three essential qualities for success, namely Creativity Quotient, Emotion Quotient and Adversity Quotient. In the area of creativity, Dr Sin indicated that an entrepreneur should have his own vision and refrain from following the footsteps of others for sustainable success. In respect of the Emotion Quotient, an entrepreneur should be able to master personal emotions and to maintain good relationship with clients and working partners, and motivate his staff for best performance. Besides, as the Hong Kong economy was still on its low side, difficulties in starting a business would be inevitable. As regards the Adversity Quotient, entrepreneurs must be able to conquer adversity and move towards their goals with utmost determination.

41. Mr Bunny Chan stressed that irrespective of operating a business or being employed, one had to focus on work and try one’s best in handling every single task. He also stressed the importance of self discipline. Young people should learn to manage their time, plan their work properly and concentrate on their tasks to ensure success.

(iii) Preparation for business start-ups

42. Mr Bunny Chan said that entrepreneurs should be conversant with their own field. This would put them in an advantageous position in grasping opportunities in the market. Mr Raymond Wong cited the example of a villager who successfully started his own construction and decoration business. Mr Wong believed that the villager’s initiative in learning the trade of his interest was the key to his success.

43. All the speakers agreed that it was rather difficult for young people with little working experience to start a business. It would be better for them to acquire the relevant knowledge and working experience through employment or self-employment in the field that they had interest in. Mr Bunny Chan remarked that an entrepreneur should first work in the relevant industry in order to have a thorough understanding of the trade. In that process, he might discover defects in certain products. By improving on these products when he built up his business, he would gain a competitive edge. As regards self-employment, Mr CHOW Tung-shan suggested that young people should start small. This would reduce the cost of learning for young people. When they could identify the success formula, they could then expand to become business enterprises.

44. In raising the required capital, both Mr Bunny Chan and Mr CHOW Tung-shan agreed that, despite the existence of a government loan scheme for entrepreneurs, it was not advisable to borrow money to start a business. People would be more prudent with their own money and would plan their business more carefully. They would also be more perseverant in times of adversity. Besides, interest repayment could be a burden on the business and should be properly reckoned with. Mr Raymond Wong added that if the capital should come from a loan, it would be important for entrepreneurs to work out the interest incurred and the repayment schedule. Dr Kim Mak also observed that some years back, the government of some European countries had tried to help individuals to start their businesses in times of economic restructuring but the results were not encouraging. He reminded entrepreneurs that as the Government could hardly provide all the necessary assistance, they would have to count on their own innovation and abilities. Chances of success would be reduced if they relied on others.

45. Dr Leo Sin pointed out that an entrepreneur should never start his business with mere ideas. It would be necessary to collect information on running a business, such as ways of planning of cash flow and pay-back period. Entrepreneurs might participate in experience-sharing sessions on starting or running business to acquire knowledge and experience in this respect. They would benefit a lot if the Government could provide the necessary fundamental training .

Other Views

46. One participant from the floor agreed that working experience was very important for entrepreneurs. He suggested that they might consider taking up sales work first, as they had to learn about product features and acquire selling techniques. Moreover, since sales activities would exert immense pressure on the salesperson, potential entrepreneurs who had experienced such pressure could then consider seriously whether they should proceed with starting their own business.

47. Another participant observed that the character and education of the Chinese did not appear to be conducive to entrepreneurship. Moreover, it was difficult for entrepreneurs to sustain their business in Hong Kong despite their initial success as there would be too many others who would jump on the bandwagon. Another participant hoped that successful entrepreneurs would become conscientious and good employers.

48. Dr Kim Mak concluded that there were still ample business opportunities in Hong Kong and he encouraged young people to make up their minds to learn and work hard. He also remarked that people in Hong Kong should not put all the responsibilities on the employers, as many enterprises in Hong Kong started off as small businesses and eventually succeeded as a result of hard work. Finally, he wished all the young entrepreneurs and Hong Kong every success.

Discussion on Pilot Projects

Pilot Project (1): Enhancing youth employability in tourism and related industries

49. Mr CHOW Tung-shan, Assistant Commissioner for Labour (Employment Services), invited participants and guest speakers from the tourism industry to express their views on the future prospects of the tourism industry in Hong Kong. The guest speakers and participants unanimously agreed that, with China’s accession to the World Trade Organization, the opening of the Hong Kong Disneyland in 2005 and Beijing’s hosting of the Olympic Games in 2008, the prospects for the industry were promising. Meanwhile, Hong Kong should step up the training of manpower in the tourism industry to support its rapid development.

50. Mr NG Hi-on, Deputy General Manager, Package Tour Department of the China Travel Service (HK) Ltd., was optimistic about the tourism industry. He pointed out that after the NYC tragedy of September 11, there was some mild growth in the number of tourists from the Mainland. Ms Catherine Hau, Vice-Chairman of the Hong Kong Association of Registered Tour Co-ordinators (HARTCO), said that jobs in the tourism industry were highly professional. To become experts in the field, practitioners needed to understand Hong Kong thoroughly and must be eager to learn, be proactive, and customer-oriented.

51. Ms LUK Chui-yan, a Board Member of the HARTCO, advised that young people should equip themselves to meet the challenges brought about by the development of the tourism industry. They should learn more about the China market and strengthen their command of English and Putonghua. Mrs Nerysa Lee, General Manager and Training Director of the Hong Kong Travel and Tourism Training Centre Ltd. (HKTTTC), said that the tourism industry had a wide spectrum of jobs of different nature. Practitioners in the industry had to face different kinds of customers every day. The industry should be able to offer jobs that matched the interests of a variety of young job-seekers. Moreover, the industry also provided comprehensive training for people interested in joining the industry, making it very attractive to young people.

52. Mr CHOW Tung-shan pointed out that the Labour Department was cooperating with the HKTTTC and the China Travel Service (HK) Ltd. in running a "Training Course for Out-bound Tour Escorts" for trainees of the YPTP. Apart from imparting professional knowledge relating to the industry, the programme also offered a one-month workplace attachment opportunity to enable participants to gain some first-hand working experience in the industry. The programme started on 12 November 2001, and 28 participants took the out-bound tour escort examination of the Travel Industry Council of Hong Kong on 30 November. Those who could pass the examination and had performed well during the attachment period would be expected to start work in January 2002 at the earliest. Participants of the forum generally welcomed this pilot project and agreed that the project could help nurture new blood for the tourism industry and provide more job opportunities for young people.

53. The results of the discussion were reported back to the plenary by Mrs Nerysa Lee.

Pilot Project (2): Developing positive attitude towards life and work through parental influence

54. Mrs Jennie Chor, Assistant Commissioner for Labour (Labour Relations), set out the important role parents played in helping young people develop positive attitude towards life and work. She elaborated that school leavers between the ages of 15 and 19, lacking job skills, work experience and interpersonal skills, were at an unfavourable competitive position in the knowledge-driven employment market. Some studies showed that as the moral values of young people declined, a lot of employers had formed a negative view on young people. If this negative impression should continue, the problem of youth unemployment would be aggravated. She said that the YPTP would jointly organize a "Parent-child Workshop Project" with social welfare organizations. She invited two social service practitioners to share their research and experience on this subject.

55. Mr LAM Keung, Social Work Supervisor (Youth Services) of the Caritas, Hong Kong, analyzed the characteristics of a group of 15 to 19 year old young people who had no schooling or work, had little motivation to learn, or a habit of night-drifting. These young people had poor family relationship, lacked family support and disliked staying at home to avoid family problems. They were emotionally disturbed, easily coerced or seduced, and might fall victim to crime. The crux of the problem was the weakening family function that led to the youngsters’ deviant behaviours. To help these young people, it was necessary to nurture a good family atmosphere and strengthen the emotional support function of the family.

56. Ms CHANG Siu-wah, Executive Secretary of the American Baptist Mission, introduced the concept and contents of the "Parent-child Workshop". She pointed out that the family system was very influential. Hence, it was necessary to enhance parents’ capabilities to help young people cope with employment problems, including career planning, job searching and difficulties arising in the course of work. She believed that the workshop could help parents perform such role. Through experiential learning, this project aimed at helping parents master the basic skills of communication with young people. It could also help parents to better understand the needs and abilities of young people, the current employment market and facilities available in the community, so that they could assist their children to develop a positive attitude towards life and work. The project would include discussion and sharing sessions, and a day camp.

57. Delegates then actively participated in the open discussion. A young person said that parents should give youngsters more freedom and autonomy with fewer restrictions. One parent expressed support for the concept of Parent-child Workshop, and indicated that parents really needed the relevant training and support in order to help their children get employed. She also expressed that it was important to understand and master the basic skills of effective communication with young people. Another parent suggested bringing the message in the workshop to the parent-teacher associations for reference. Another participant echoed that parents should give young people more room to explore their future. Participants also supported including parents as contact persons in the YPTP.

58. The results of the discussion were reported back to the plenary by Ms CHANG Siu-wah.

Pilot Project (3): Youth entrepreneurship

59. Mrs Jenny Chan, Assistant Commissioner for Labour (Employees’ Rights & Benefits), pointed out that with a view to enhancing young people’s employability and tackling youth unemployment, youth entrepreneurship was an area worth exploring. As a pilot project of the YPTP, the Labour Department would cooperate with four training institutions and provide the basic "start-up capital" for five entrepreneurial groups to bid for the Chinese New Year’s Eve market booths in Victoria Park. This would enable interested participants to attempt starting a business and gain practical experience. Under the supervision of training institutions, every participant would learn how to deploy resources, manage and operate a business. Upon completion of the event, each training institution would be required to submit a report to the Programme Office of the YPTP, giving an account of the programmes organized and their financial positions. The Labour Department would review the effectiveness of the project with the relevant organizations and organize experience sharing activities with a view to generating new ideas in helping young people obtain employment and exploring more effective youth employment measures.

60. Ms Alice Lui, Subteam Leader (Adolescence Team) of the Hong Kong Federation of Youth Groups (HKFYG), shared her experience in implementing youth entrepreneurship programmes. Since 1999, HKFYG had set up five entrepreneurship teams to provide a bar, hair salon, retail shop, banner design team and a cleaning team in the organization’s youth centre. In 2001, the youth entrepreneurship programme began to operate in a genuine business environment, e.g. in shopping arcades. Ms Lui emphasized that other than acquiring basic knowledge in business operations, young people benefited from developing their abilities in organization of work and problem solving. Their motivation and job stability were also enhanced during the process. Ms Lui expressed that youth entrepreneurship was in fact a kind of employment training, and its success would depend on the willingness and interest of the youth, the support and guidance of the social workers, as well as the setting of clear objectives.

61. Ms Alice Wan, Warden of Aberdeen Kai Fong Welfare Association Social Service Centre, shared her experience in helping young people organize stalls in the New Year’s Eve market. She said the aims of setting up the stalls were to enhance participants’ understanding of small businesses, and to promote cooperation among group members. Participants must first sign a shareholder’s agreement that would clearly delineate the role of every shareholder. At the implementation stage, the participants had to work out their duty rosters and inventory records. The social workers would provide guidance on selling skills and organization methods. Ms Wan revealed that every participant made some improvements in the end, e.g. from being sluggish to become responsible, from being passive and shy to become active. Ms Wan believed that the "Youth Entrepreneurship Programme" was a social investment that would give young people an opportunity to develop.

62. In the open discussion, participants suggested that youth entrepreneurship should be examined from a broader perspective, such as business strategies, investment management, innovation, etc., instead of confining it to a social service. A YPTP trainee said that in the process of learning how to start a business, the participants needed not only knowledge on business operation and various support from social workers, but also greater freedom in the process including the choice of areas of business.

63. The results of the discussion were reported back to the plenary by Ms Alice Lui.

Discussion Sessions

Discussion Session 1: An integrated approach in enhancing youth employability

64. The discussion session was facilitated by Mrs Betty Ip, Assistant Director (Education Services) of the Education Department. The objectives of the session were: (i) to explore strategies for enhancing the employability of 15 to 19 year old youngsters with low academic qualifications; and (ii) to share experiences in enhancing the employability of young people and inspirations for the formulation of future strategies.

65. Mr CHAN Kam-cheung, Deputy Director of the HKFYG, explored employment strategies for enhancing the employability of youngsters with low academic qualifications. He pointed out that such 15 to 19 year old youngsters were by no means homogeneous; they had different levels of maturity, academic qualifications, job motivation, social skills, family support and personal development experiences. As such, when policies and services were formulated, the conditions and needs of different groups should be taken into consideration. However, on the whole, such youngsters had the following characteristics: relatively weak in academic capabilities (in terms of examination results) and either left of their own accord or excluded from mainstream education at different stages; relatively deficient in family resources; lack of work experience, good working habits and life experience; and not having the intention of entering the job market permanently.

66. Mr CHAN Kam-cheung went on to point out that youth unemployment was a grave concern and relevant statistics did not include those outside the labour force who were neither in school nor being trained. Preventing the emergence of a "Decadent Generation" was an imminent task. Mr Chan suggested to provide diversified education in junior secondary and senior secondary schools to allow youngsters of differing abilities to remain in the education system, and to equip themselves to develop their abilities to meet the needs of the knowledge-driven economy. At the same time, employment guidance in schools should be strengthened, including allowing students to gain practical work experience to foster good work attitude and interpersonal skills.

67. As regards training, some of the current training programmes were self-financed. Mr CHAN Kam-cheung suggested that subsidy policies be reviewed to allow youngsters with inadequate financial means to participate in these programmes. It was also necessary to establish a unified evaluation and accreditation mechanism to accredit youngsters’ abilities, and to assist them find jobs and pursue further studies. He also suggested that training organizations should review the student recruitment criteria and use a diversified system to evaluate the abilities of applicants so that students who failed to obtain formal Secondary Three and Secondary Five qualifications could get on the training ladder.

68. Furthermore, Mr CHAN Kam-cheung proposed increasing the opportunities for workplace experience for youngsters. Apart from the YPTP, it would be necessary to increase the opportunities for voluntary work, work attachments, overseas studies and experiences schemes. Adequate information on employment and further studies should also be provided.

69. Ms AU YEUNG So-wah, Service Coordinator of the Hong Kong SKH Welfare Council, then related the experience of implementing the "School-based Careers Guidance Scheme". The Scheme mainly assisted Secondary Three and Secondary Five students to equip themselves before leaving school so as to enhance their employability after graduation. Ms AU YEUNG also shared some of her experience gained from the Scheme on the development of employment guidance. It was extremely important for youngsters to equip themselves for employment before leaving school. They should acquire up-to-date employment information, and understand their own career inclinations and personal characteristics. They should also receive life skills training which would enable them to smoothly adapt to the transition from school to the people, issues and circumstances of a working environment. Work skills training and practical work attachment experiences, which could enhance the competitiveness of youngsters entering the world of work and finding employment, were also very important. Furthermore, the direct and supportive role of parents in assisting their children to find jobs should also be strengthened.

70. Another piece of experience was that educational goals and techniques must be properly coordinated. Ms AU YEUNG So-wah believed that education must provide all-round development and diversified learning, placing equal importance in "academic" and "vocational" abilities. Furthermore, the formulation of an all-round education and human resources policy would be conducive to nurturing an independent and creative next generation to meet the human resource needs of a rapidly transforming economy and society.

71. Ms WONG Wai-man, a representative of youngsters, also shared her experience of participating in pre-employment training programme. Ms Wong was personally inclined to clerical work but, as she did not have sufficient academic qualifications, her attempts were met with repeated failure. However, with the encouragement and referral of a social worker, she secured the present clerical job. She enjoyed her work and had a strong sense of satisfaction. She was actively acquiring further work-related knowledge and skills in the hope of finding an even better position in future.

72. In the open discussion, participants pointed out that since youngsters with lower than Secondary Three qualifications were generally very young, with low academic qualifications and lacking in life experience, they were the most vulnerable group. As they were in need of training opportunities, participants suggested that greater attention should be paid to them and appropriate training and supporting services should be developed. The participants commended on the results of the YPTP which provided young school leavers with training incorporating individual guidance, self-challenge, job skills and interpersonal relationship to equip them for future work or training. However, they considered that the YPTP was just a starting point in the enhancement of youth employability. Participants suggested that consideration should be given to enable youngsters who had completed the YPTP to continue moving up the training ladder.

73. Regarding the creation of employment opportunities, youngsters participating in the discussion reflected the changes in their personal growth after working as Programme Assistants. It was revealed that suitable job opportunities could enhance the confidence and positive attitude of young people. Participants hoped that society could offer more job opportunities and support services (including individual counselling, peer support, etc.) to enable youngsters make their first steps towards employment. Participating employers while expressing their willingness to provide youngsters with employment opportunities also expected youngsters to cherish and make good use of the opportunities, and be willing to start from low level jobs to set a good foundation for their future development.

74. Ms CHENG Wai-hing, Supervisor of the Tin Shui Wai Children and Youth Integrated Team, Evangelical Lutheran Church of Hong Kong, reported on the results of the discussion.

Discussion Session 2: Creating employment opportunities for young people

75. The discussion session was facilitated by Mr Simon Choi, Chief Social Work Officer (Youth) of the Social Welfare Department. The discussion focused on: (i) creation of employment opportunities for youths; and (ii) experience in creating employment opportunities for youths and its inspirations on formulating future strategies.

76. Mr Anthony Chang, Project-in-charge, Youth Pre-employment Training Project of the Salvation Army, shared his experience in organizing a cleaning team for buildings in Yau Ma Tei, Tsim Sha Tsui and Mong Kok. The team was mainly responsible for assisting in monitoring the environmental sanitation of the districts, liaising with households to maintain hygiene, and performing some cleaning work. The team members, comprising a supervisor and four workers, were youngsters from the age of 16 to 18 who had received schooling of Secondary Two to Secondary Five. With appropriate on-the-job guidance, they worked independently, undertaking the majority of supervisory work such as arranging the work shifts, keeping attendance records and allocating work, etc.

77. Mr David Shum, Deputy Executive Director of Youth Outreach, briefed the participants on the vision, scope of service and the Youth Employment Service (YES) programme of Youth Outreach. After obtaining the necessary funding, Youth Outreach organized a youth team to provide courier service for the commercial sector. The programme aimed at providing opportunities for youngsters to acquire on-the-job training and work experience. After completing 12 months’ training, the participants would get reference letters and assistance from Youth Outreach in finding suitable employment. Over the last 6 months, the programme had successfully helped a number of youngsters find a job or return to school. Youth Outreach hoped that this programme could create job opportunities for 50 youngsters at the same time and become financially independent by the end of 2002. Mr David Shum appealed to the participating employers for service orders, through which more opportunities could be made available for young people in getting their first jobs.

78. Mr David Tang, a member of the Strategic Committee on Tackling Unemployment of the Hong Kong Council of Social Service, said that it would be important to find training and career development opportunities for young people. He pointed out that employment opportunities were considerable in industries providing supporting or maintenance services such as maintenance work of elevators, air conditioners, water and power supply facilities, fire systems, etc. Work in these industries required professional knowledge and technical skills and, more importantly, they could not be moved out of Hong Kong to areas with lower production cost. Manpower requirements in these industries should therefore remain high. Mr Tang was once responsible for running two car maintenance training centres which aimed at assisting young people to develop positive attitude towards work and career. It helped motivate youngsters to receive training with greater patience in a profession in which they would see their future. Mr Tang also remarked that due to limited resources, programmes of this kind must be self-financing in the long run.

79. To sum up, the three speakers and the participants made the following suggestions regarding creating employment opportunities for young people. First, the community should recognize the potentials of youngsters and give them job opportunities and work responsibilities, i.e. chances to bring their potentials into play. Also, in providing service on youth employment, social service and on-the-job training opportunities for the youth as well as commercial considerations should all be taken into account. As youngsters would usually be less disciplined with little interpersonal and job skills, it was necessary to provide counselling on interpersonal skills and work attitude to enhance their ability to persevere in times of adversity. Continuous on-the-job training would also be important as it helped youngsters grasp new skills and update their knowledge of work. On the other hand, in view of the emphasis on cost-effectiveness in the commercial sector, one had to strike a balance between providing service and training to young people, and running a business on commercial principles.

80. Some participants considered that it was important for youth workers to guide young people to see a future in their work. In this regard, it would be advisable to co-organize training courses with professional bodies, thereby expanding the realm of youth employment. Finally, participants opined that even fragmented work experience would help young people enter the job market. They should therefore be encouraged not to give up even temporary jobs.

81. The results of the discussion were reported by Ms LEUNG Kam-ling, Coordinating Secretary (Outreaching Social Work) of the Chinese YMCA of Hong Kong.

Discussion Session 3: Promoting equal employment opportunities for disadvantaged groups

82. This discussion session was facilitated by Ms Virginia Chan, Assistant Director (Agency Service) of the Hong Kong Council of Social Service. The purposes of the discussion were: (i) to study the difficulties disadvantaged youth face in seeking employment; and (ii) to discuss strategies for providing equal employment opportunities to disadvantaged youth.

83. Mr FUNG Ho-lup, Associate Professor of the Department of Social Work, the Chinese University of Hong Kong, analyzed various employment policies including employment creation, employment subsidies, employment service, vocational training, social security and social service. He believed that from the perspective of enhancing employment opportunities for disadvantaged persons, relevant policies must be offered as an integrated package to achieve the best results. He cited examples of the policies and experiences of western countries in assisting disadvantaged persons to find employment. He indicated that the Labour Department, Employees Retraining Board and Social Welfare Department in Hong Kong had implemented a number of measures to assist and support disadvantaged people to find employment with a certain level of success. However, vocational guidance for disabled people in the mainstream education system, especially in the area of school to work transition, still needed strengthening.

84. Ms Tiffana Chow, General Manager of the Marketing Consultancy Office (Rehabilitation), Social Welfare Department introduced the work of the department’s Marketing Consultancy Office (Rehabilitation) and its experience of developing employment opportunities for persons with disability. She expressed that the mission was to publicize the work ability of disabled people and promote the employment opportunities for the disabled. The main duties of the office included liaising with local industrial, commercial and other organizations and canvassing various kinds of work and product orders for sheltered workshops and supported employment units as well as providing suggestions regarding their market strategies. The office also conducted various publicity activities to enhance public awareness of the work abilities of persons with disability. She added that one of the major directions of the office was to increase the opportunities for contact between their clients and members of the public and by so doing, deepen the understanding of the disabled, enhancing the communication and social skills of their clients, strengthening their confidence and improving their employability.

85. Mr CHAN Siu-cheuk, Principal of Christian Zheng Sheng College, also shared his experience of assisting drug-abusing youngsters. He said that Christian Zheng Sheng College was a gospel drug rehabilitation institution. Their emphasis was nurturing the students’ good character. The college helped students improve their self-image, work attitude, self-discipline and social skills through a series of learning activities, thereby enhancing the quality of the students and their competitiveness in the employment market. The college also provided students with vocational training relevant to market needs so that students could be well prepared to re-enter the community. To increase the students’ opportunities for practical experience, the college opened different business units. This allowed students to gain work experience through actual practice in an environment similar to the real business world.

86. In the open discussion, many participants indicated that Hong Kong was undergoing structural transformation. In a knowledge-based economy, there would be fewer low-skilled jobs and the various groups with relatively weak competitiveness would often end up competing against each other in the employment market. Participants hoped that a full and thorough research and analysis of Hong Kong’s employment problems could be conducted with a view to formulating comprehensive strategies to foster youth employment. Furthermore, participants pointed out that at present the Government had a number of measures aiming at assisting disadvantaged youth to find employment with some degrees of success. They appealed to all departments concerned to strengthen their coordination and cooperation to enhance the effectiveness of these measures.

87. Ms Virginia Chan made a summary of the results of the discussion session. She pointed out that to promote equal job opportunities for disadvantaged youth, the service that dealt with the transition from school to work was particularly important. Apart from strengthening occupational skill training, focus must also be placed on nurturing youngsters’ good work attitude and interpersonal skills, and strengthening cooperation with guidance teachers to enhance youth employability and understanding of employment market information. Furthermore, the Government and voluntary organizations should continue to adopt effective measures to highlight the work ability of disadvantaged youth to the general public. Youth unemployment was a structural problem that must be solved through the concerted efforts of all government departments concerned. She appealed to the authorities to make reference to overseas experience and carry out comprehensive research into the problem of youth unemployment, make an overall evaluation of the entire demand and supply of the employment market, and formulate macroscopic and integrated strategies to enhance job opportunities for young people.

88. A report on the results of the discussion session was presented by Ms YING Fung-sau, Leader of the Hong Kong Christian Service Outreaching Team.

Conclusions

89. Mr William Siu, Deputy Commissioner for Labour and Chairman of the Planning Committee of the Workshop, reported the conclusions for the plenary discussions and pilot projects while Dr CHOI Yuen-wan, Chairman of Commission on Youth, delivered the conclusions for the afternoon discussion sessions.

(1) Plenary Discussions

(i) Strategies for enhancing the employability of young people through combined efforts

90. Participants concurred on the importance of youth employment. Mr William Siu highlighted the meeting's views that efforts of different sectors should be integrated to enhance the employability of young people. Regarding the strategies for enhancing young people’s employability, the meeting put forward the following proposals: Firstly, young people lacking motivation should be approached at different levels, from all directions and should be provided with integrated services that would encompass guidance, training, employment and follow-up. The Government could also consider the provision of disciplinary training of a longer duration to inspire their eagerness. Parents were advised to get rid of their prejudices, and help their children develop positive attitudes towards life and work in the early years.

91. Secondly, there should be effective assessment, guidance and referral mechanisms in place both within and outside schools to let young people better understand their career interests and abilities. Schools should pay due attention to careers guidance, and better equip their guidance teachers. Curriculum reforms and work-related experience could allow students acquire an early understanding of their own interests and abilities. Outside schools, we should continue to organize various careers activities and improve our work on career interest assessment for young people.

92. Thirdly, the ability to obtain and disseminate employment market information should be strengthened and market-responsive vocational training should be organized.

93. Fourthly, the formal education system and vocational training institutions should play a role in enhancing the employability of young people. Through curriculum reform, schools should strengthen students’ abilities and skills in learning, language, information technology, critical thinking, analysis, communication, cooperation, problem-solving, and countering adversities. The purposes would be to facilitate whole-person development and bring out a plurality of intelligence. The entire education system should be able to meet the needs of young people in the transition from school to work and encourage them to continue their self-development. More training opportunities should be provided to young people with inadequate academic qualifications. Vocational training had to be more flexible and diversified.

94. Fifthly, the business sector had an important role to play in providing on-the-job training and short-term attachment opportunities to young people.

(ii) Youth entrepreneurship

95. Participants agreed that entrepreneurship was a viable employment alternative for young people. Although the Hong Kong economy was still on its low side, many industries promised considerable development opportunities. With the constantly evolving business environment would come emerging business opportunities. There would be ample opportunities for young people to pursue their development both in high-technology industries or in the primary sectors.

96. The speakers pointed out that as youth entrepreneurs would face difficulties of all sorts during the start-up phase, they must fortify themselves with proper orientation and attitude and be well prepared.

97. Regarding orientation and attitude, youth entrepreneurs must be determined to overcome difficulties and frustrations. They must strive with devotion and persevere in face of adversities. They must possess personal visions which would steer them away from blindly jumping on the bandwagon. The ability to master emotions would be useful in maintaining favourable relations. Moreover, young entrepreneurs should handle every single task conscientiously and with dedication. They should also learn to capitalize on market opportunities and endeavour to devise effective and efficient ways to meet market demands.

98. During the preparation stage, youth entrepreneurs must cultivate a thorough understanding of the industry they were about to enter. It would thus be advisable for potential entrepreneurs to acquire the relevant knowledge and practical experience in the industry through employment or self-employment. In formulating their business plans, youth entrepreneurs should draw up specific and detailed plans for venture financing and the repayment schedule. Extra prudence should be exercised in debt financing. Since it would not be feasible for the Government to provide all the necessary assistance, entrepreneurs would need to build up their business through their own creativity and capabilities. Finally, youth entrepreneurs were advised to gather relevant information by participating in interflow activities and training programmes related to starting and running business ventures.

(2) Pilot Projects

99. Mr William Siu together with the facilitators and resource persons of the three pilot projects assessed the pilot projects according to the following criteria: (i) the chances of participants obtaining employment in future; (ii) its compatibility with the overall socio-economic development; (iii) an evaluation of its progress and effectiveness; (iv) the number of people who might benefit in relation to the resources input; and (v) the support of social partners. Having considered the above factors and after deliberations, it was resolved by the delegates that Pilot Project (1) on "Enhancing Youth Employability in Tourism and Related Industries" should be submitted to the ILO Regional Meeting on Youth Employment in Asia and the Pacific to be held in 2002 for discussion.

100. Mr William Siu pointed out that the main concept of the project would be to assist young people gain a smooth transition from school to work through social services and various forms of support. The project would also include parental participation and support and could serve as a good reference for other countries. Depending on their economic and social circumstances, other countries could identify suitable industries for the pilot project. Mr Siu also emphasized that all the three pilot projects were worth pursuing as they would directly or indirectly enhance youth employability. The Labour Department would launch these three pilot projects in the context of the Youth Pre-employment Training Programme (YPTP) and evaluate their effectiveness.

(3) Discussion Sessions

101. Dr CHOI Yuen-wan noted that the Workshop gathered resource persons from different sectors, including different government departments such as the Labour Department, Social Welfare Department and Education Department, as well as representatives from employers, voluntary agencies, youth, scholars and frontline workers, to discuss and exchange views on youth employment issues. He remarked that the Workshop laid the foundations for dealing with youth employment problems in the long run.

102. Dr CHOI Yuen-wan identified three key issues regarding youth employment that warranted further discussion and action: (i) youth employability; (ii) enhancing employment opportunities for young people; and (iii) equal opportunities in youth employment. In respect of enhancing youth employability, Dr Choi remarked that the pace of economic restructuring was becoming more rapid. To improve youth employability, vocational training must expand its focus beyond occupational skills. More importantly, young people had to strengthen their soft skills, such as work attitude, communication ability, and interpersonal relations, which were vital to their employability. Dr Choi acknowledged the positive contributions of the YPTP in this area. Notwithstanding that there was room for further improvement, he remarked that the programme had been effective in improving youth employability substantially. Despite operating under limited resources, it had succeeded in drawing together different sectors to form a service network of massive scale. He urged the Government to continue its efforts in operating the YPTP. He also pointed out that as frontline workers had regular and direct contact with young people, they were well poised to understand their mentality and needs. In planning training and employment services, the Government should seek the views of frontline youth workers. Dr Choi also urged employers to provide more employment and training opportunities to young people.

103. Dr CHOI Yuen-wan pointed out that when attempting to create employment opportunities for young people, we must take into account their interests, abilities and constraints. He cited several industries that would offer employment opportunities for young people, i.e. courier service, cleaning service, building maintenance, electrical and elevator maintenance service. According to Dr Choi, developing the high-technology sectors would not be the sole option. Industries that required special skills and had sustainable development and existence in Hong Kong would bring employment opportunities to young people. He also suggested that the possibilities in job creation for young people in the areas of tourism, recreation, sports and arts should be explored.

104. On equal opportunities in youth employment, Dr CHOI Yuen-wan explained that disadvantaged youth referred to those who were disabled, had low academic qualifications, and those who had a delinquent background. They might suffer from physical and intellectual constraints, or low sociability and low education attainment. Some employers might be unwilling to accept them or to provide opportunities for them. Hence they had great difficulties in securing employment. He appealed for a wider concern in the community and hoped employers could put aside biases and provide disadvantaged youth with more employment opportunities.

105. Dr CHOI Yuen-wan reiterated the gravity of youth problems. School dropouts and the young unemployed could easily fall prey to delinquency. To address the youth problem, we must find ways to improve their personal qualities, building in them a positive self-image and a commitment to the community. Such goals would not be achieved in the short run since youth problems involved various complicated social issues. He appealed to the concerned government departments for their concerted efforts to follow up on the discussions of the Workshop and implement the proposed recommendations. More resources should also be allocated for intensive researches into youth problems and employment, so that important information and data relevant to the issues could be collected and useful reference could be provided to the departments to formulate sound and comprehensive policies on youth employment.

Concluding Remarks

106. Mrs Pamela Tan, Commissioner for Labour, delivered the closing remarks for the Workshop. She thanked the participants for their contributions and active participation in making the event a huge success. She attributed the fruitful discussions to the experience and opinions they shared at the plenary discussions and other discussion sessions.

107. Furthermore, Mrs Tan remarked that the support from various sectors would be pivotal in achieving the objectives of the Workshop. She expressed deep gratitude to the ILO for extending the invitation to the HKSARG to organize the event, and to the Commission on Youth and the Labour Advisory Board for co-organizing the Workshop. Finally, Mrs Pamela Tan declared the successful conclusion of the Workshop.

Updated by BS/TRS. Approved by RD. Last update: 25 March 2002