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GETTING HIRED: A Guide for Job Seekers Who Face Barriers to Employment
4. Setting Your Job Goal 5. Preparing Job-Seeking Documents 6. Finding and Responding to Job Openings

5. Preparing Job-Seeking Documents

Your words are the seed, your soul
is the farmer, the world is your field.

Nasir-i-Khusraw, Persian writer

When you look for a job, employers expect you to fill out a job application or to give them papers that describe you and your qualifications. In this section, you will:

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Learn how to complete a job application;

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Identify references; and

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Learn how to complete curriculum vitaes or resumes.

The Job Application

The job application is a form that you complete when you apply for a job. Job applications ask about your education, work history and skills. Applications may also ask about your health, references or other things.

Not only do applications tell employers about your qualifications, they are a sample of your work. Employers may decide whether or not to interview you based on your application. The application should be neat, complete and accurate.

Here are some tips for completing job applications:

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Read and follow directions carefully;

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Use the Personal Data Sheet, which is described in this section, to help you do a good job;

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Print clearly, except if your signature is requested;

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Use a blue or black ink;

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Cross out mistakes neatly or ask for another application;

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Spell correctly and use proper grammar;

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Be honest;

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Don't leave blanks.

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Keep the form clean and flat; and

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If additional space is needed, use a clean sheet of paper and attach to the form.

Use positive, businesslike language. For example, if you are asked why you left a job, use words like "laid off" rather than "fired" or "sacked." If you chose to leave a job, write "Left for a better position" rather than "Quit because the pay was too low". Do not say anything negative about a former employer on the job application or in an interview.

Some employers may discard a job application based on factors that do not relate to your ability to do the job. Being disabled or having a history of alcohol or drug abuse are examples. One way to respond to such questions is to write, "Will discuss at interview". Employers who know you or a job placement officer can give you further advice. This issue is discussed further in Section 6, "Finding and Responding to Job Openings."

References

References are people who talk with employers or write a letter of recommendation on your behalf. Employers may call or write your references when you are being considered for a specific position. Some job-seekers have their references or even a former employer prepare a general letter addressed "To Whom It May Concern" and have photocopies available. Employers do not always ask for references, but you must be prepared to provide at least three.

References should be people who have known you for at least a year and who can attest to your good character, work habits and qualifications. Former teachers, employers, instructors, and religious leaders make good references. You should not use family members. Ideally, references should be employed persons or have knowledge about the world of work.

Exercise 5.1: Your References

Applications often ask for references. In some countries, references prepare a general letter about the applicant's character and work habits. Use the following steps to identify three references:

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Review the list of people you considered as job-seeking partners in Exercise 1.1. Add other people who would be good references;

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Contact people you want to use as references and get their permission. Be sure you know their full name, job title, place of business and address and day-time telephone number; and

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Prepare a separate sheet of paper listing your references or include them on your Personal Data Sheet.

Exercise 5.2: Completing a Personal Data Sheet

A Personal Data Sheet contains the information requested on job applications. If you have prepared the sheet correctly, you can copy the information you need from the Personal Data Sheet onto your applications with confidence. To prepare one for yourself:

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Find the sample "Personal Data Sheet" at the back of this booklet;

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Complete it and check the spelling, grammar and all information; and

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Ask someone with good writing skills and knowledge of the world of work to review it.

The Curriculum Vitae or Resume

A curriculum vitae (CV) or resume is a typewritten summary of a job applicant's qualifications. People applying for professional or business jobs, such as teachers, architects or managers, are often expected to have CVs. CVs are given to employers or attached to letters when you inquire about job opportunities or respond to job leads.

All CVs should contain your name and contact information, work history, educational experience and special skills. Depending on a country's job-seeking practices, employers may expect to see a job objective, marital status and personal interests or hobbies. The word "I" is not used in a resume. For example, when describing job duties, say "Prepared payroll" instead of "I prepared payroll".

 

Figure 1

Resume
JAMES MAK'ONYANGO
P.O. Box 133
Kendu Bay
Tel. 51726

EDUCATION/CERTIFICATIONS

1/1990B11/1990 Universal Group of Colleges
Certified Public Accountant Programme
Passed Certified Public Accountant Ejxamination,
Parts I and II
1988B1989 Maseno Technical Training Institute
Accounts Clerk Programme
Received Accounts Clerk Natinal Certificate I and II
1979B1982 Kisumu Secondary School
Passed "O" level exams
Certification 3d Division

WORK EXPERIENCE

10/1992B1/1995 M/s Wema Printers Limited
P.O. Box 4337
Nairobi
Tel. 435671

 

Title:

 

Accounts Clerk

Duties:
 
Prepared payroll records and administered payment of cheques for entire office

 

2/1991B9/1992 M/s Kiama Auditors
P.O. Box 9876
Nairobi
Tel. 430987

 

Title:

 

Assistant Accountant

Duties:
 
Managed credit control and balanced account books; operated personal computer using dBASE 3 and Lotus 1-2-3

 

LANGUAGES English and Kiswahili
INTERESTS Football, reading, carving

 

The following are some "Do's and Don'ts" to assist you in preparing a CV.

DO'S DON'T
* Use standard business-size paper;
* Use action verbs to describe job duties and accomplish-ments;
* Include all your qualifications;
* Review your CV several times to make it perfect;
* Keep it brief and to the point.
* Include anything negative or unnecessary;
* Put a date on your resume;
* Mention wages or salaries, either from former jobs or what you expect to earn;
* Cross out or write over mistakes.

Exercise 5.3: Preparing a CV

Complete this exercise only if you know that you need a CV in your job search. Using your Personal Data Sheet, complete the following steps to prepare a CV:

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Develop a draft using a format similar to Figure 1;

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Ask a professional in your field or someone who does hiring to review it;

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Revise as needed and have a final typewritten copy prepared; and

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Make several good-quality photocopies.

Other Documents You May Need

You may need to submit copies of diplomas or certificates that verify that you completed certain courses or passed qualifying examinations. Make sure you have clean photocopies available.

( You have prepared your job-seeking documents.
Now, it's time to find some job openings.

4. Setting Your Job Goal 5. Preparing Job-Seeking Documents 6. Finding and Responding to Job Openings
GETTING HIRED: A Guide for Job Seekers Who Face Barriers to Employment

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Updated 2004-12-07