Human resources management
Improving the bottom line
Women continue to occupy the lower and middle ranks of
organizations, have unequal access to training and promotion, encounter difficulty
entering male-dominated professions, and are paid less than men for equal work. This
despite the rapid rise in women's labour force participation over the past two decades,
constituting approximately half of the workforce in many countries. Furthermore,
organizations frequently do not recognize women's specific needs nor value the special
assets they bring to the workplace (teamwork, intuitive skills, ability to deal with
ambiguity, social and interpersonal skills, participatory management and flexibility).
Why worry about these issues?
Gender equity is good for business. Faced with increasing
competition in the global marketplace, an organization's human resources are increasingly
recognized as its most precious asset. Competitive advantage, therefore, lies with
organizations which maximize the potential of their entire workforce, and address the
needs and aspirations of all of their workers, both male and female. Gender equity also
affects the bottom line. The different perspectives, attitudes and work styles men and
women bring to the workplace foster innovation and creativity.
Obstacles at the workplace
Barriers to gender equity include negative stereotypes
about women's abilities and career commitment, poor understanding of the challenges women
face at the workplace, lack of advisors for women ("mentoring"), exclusion of
women from informal career and communication networks, inflexible work arrangements, and
limited opportunities for training and career development.
To address these obstacles, it is vital to recognize that
organizational practices are usually not gender neutral, but have largely been designed by
men, for men, with organizational cultures which value masculine over feminine work styles
and impose a choice of career over family life. To achieve gender equity requires a
cultural shift to eliminate the bias and prejudice inherent in the system.
Gender bias in human resources management
Recruitment and selection.
Affirmative action programmes have been launched by a number of companies to attract more
women. Nevertheless, many companies still conduct traditional recruitment and selection
practices which often favour men.
Training and development. Often
relegated to the non-core areas of the business, women are not given the same exposure as
men to the training and the varied work assignments which will qualify them for promotion
and higher levels of pay. Women's greater involvement in part-time work due to family
responsibilities is often used as a pretext to deny them access to training.
Performance appraisals.Traditionally,
the criteria used to determine effective performance has been largely based on the male,
task-oriented approach which is known to place women at a disadvantage. But even in the
recently introduced skills- and competency-based systems, which are assumed to benefit
women since they take account of a broader range of skills, gender bias may creep in when
these skills and competencies are broken down into individual performance criteria.
Incentive systems.Current
incentive systems, in particular performance-related pay, skills-and competency-based pay,
may tackle the gender inequalities inherent in traditional systems. However, the
performance measures and the skills and competencies used to determine remuneration are
subject to gender bias.
Work/family balance.Due to the
increasing number of working women and dual-career families, many organizations have
introduced a number of family-friendly policies. Very often both women and men are
reluctant to take advantage of these schemes for fear of jeopardizing their career
development. After maternity leave, many women are forced to accept positions which are
inferior to their qualifications and often have to leave the career track altogether.
Successful steps have been taken by a number of
organizations worldwide to achieve gender impartiality.
How to achieve gender equity
- At the enterprise level
- Ensure top-level commitment to gender equity
- Create a unit to initiate culture change and monitor gender
issues in the workplace
- Set measurable goals and specific time-frames for achieving
gender equity
- Integrate these goals into the business plan
- Hold all managers accountable for gender equity, linking
their performance appraisal and rewards to its achievement
- Implement gender awareness training programmes
- Carry out employee surveys to obtain regular feedback from
employees on policies to achieve gender equity
- Conduct equal opportunity audits to ensure gender balance at
all levels of the organization
- Make it an organizational policy to appoint competent women
to visible, senior positions in strategic areas of the firm
- Recruitment and selection
- Prepare gender-sensitive job descriptions and specifications
- Broaden range of channels to prospect for female candidates
- Ensure that all staff responsible for recruitment is
committed to gender equity
- Make sure that women are present on selection panels
- Training and development
- Identify obstacles to women's career development and make
structural changes where appropriate
- Select high-achieving women and provide them with training
and career development opportunities
- Rotate women in job assignments so that they can acquire
career-building skills
- Encourage the provision of advisors ("mentoring")
and networking systems in which women can learn not only from other women, but also from
men
- Performance appraisals
- Outline explicit performance objectives and criteria
- Involve women in determining the appraisal procedures
(establishing the criteria, content and structure of the appraisal interview, etc.)
- Make line managers aware that gender equity is a bottom-line
issue
- Remuneration
- Adjust pay rates so that jobs of equal value to the
organization are paid equally
- Address gender bias in remuneration schemes
- Introduce a cafeteria style benefit plan throughout the
organization
- Work/family balance
- Introduce flexible working arrangements and ensure that
employees who opt for them are not penalized for doing so
- Provide enhanced maternity benefits beyond the minimum
statutory requirements
- Ensure that workers who return after maternity/paternity
leave, or after extended absence due to family obligations, are able to return to their
former positions or to posts of equal rank
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