4.
What is the procedure followed to apply the labour competency approach?
When referring to the labour competency approach it is
convenient to distinguish between the different stages of its application.
Clearly, the concept and its theoretical basis underlie all its applications;
it can be found in labour training as well as in human talent management.
The stages that will be described are: identification of competencies,
standardisation of competencies, competency-based training
and certification of competencies.
Many of the questions included in this text will refer
to each of these dimensions. Nevertheless, some conceptual specifications
of each of them will be advanced.
Identification of competencies: It is the method
or process followed to establish, from the basis of a labour activity,
the competencies that are involved while performing such activity satisfactorily.
Competencies are usually identified on the basis of the jobs reality;(1)
this implies that workers participation during analysis workshops
should be facilitated. Identification coverage can go from the job position
to a broader and much more convenient concept: occupational area or
job environment. There are different and varied methodologies to identify
competencies. Among the most frequently used ones we may find: functional
analysis, develop a curriculum method (DACUM), as
well as its variant methods SCID and AMOD and the behaviourist
methodologies that focus on the identification of competencies.
Standardisation of competencies: Once competencies
have been identified, its description may be very useful to clear up
the transactions between employers, workers and educational entities.
Usually, when standardised systems are organised, a standardisation
procedure is developed so that the competency identified and described
with a common procedure becomes a standard, i.e. a valid
point of reference for educational institutions, workers and employers.
This institutionally built and formalised procedure standardises competencies
and turns them into an agreed standard level (at the enterprise, sector,
country).
Competency-based training: Once the competency
has been described and standardised, the design of training curricula
for work should be much more efficient if they are oriented towards
the standard. This means that when training is geared to generate competencies
that clearly correspond to existing standards, it will be much more
efficient and will have a stronger impact than training that is totally
unaware of the needs of the entrepreneurial sector.
It is not only necessary that training programmes are
oriented to generate competencies by taking standards as a basis, but
also that educational strategies are much more flexible than the traditionally
employed ones. In this way, competency-based training also faces
the challenge of facilitating entrance and re-entrance, thus turning
the ideal of continuing training into a reality. Likewise, it is necessary
that a greater involvement of the participant in his training process
is allowed so that he may decide on what he needs from training, the
pace and the didactic materials he will use, together with the required
contents.
Some of the key competencies, those which are more required
in the view of human resources management, are not generated by knowledge
passed on with teaching materials but rather through the ways and challenges
that the learning process may foster. Paradoxically, the generation
of attitudes oriented towards initiative, problem-solving, abstract
thinking, interpreting and anticipation is very often promoted within
educational contexts where the basic unit is the group, where everybody
works at the same pace, has the same quantity and quality of means and
plays a totally passive role.
Certification of competencies: It refers to the
formal recognition of the proved competency (thus, assessed) of an individual
in order for him to carry out a standardised labour activity.
The issue of a certificate implies that there has been
a prior process of competency assessment. In a standardised system,
the certificate is not a diploma that certifies prior studies. It is
rather a proof of a verified competency, and it is obviously based on
a well-defined standard. This offers much more transparency to standardised
certification systems since it allows workers to know what is expected
from them, employers to be aware of the competencies that are being
required by their enterprise and training entities to be aided in their
curriculum design process. The certificate is a guarantee of quality
concerning what the worker is capable of doing and the competencies
he has to do so.

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1 Some human resources management models employ catalogues
of competencies. They are lists that contain the statement and definition
of several competencies. In these cases the enterprise chooses the ones
to give more priority in accordance with their objectives and characteristics.