35. What is a national training
system?
The answer should be divided into two parts: the first one offers a
conceptual view of training system and the second one refers
to competency-based training.
The concept of: system
The term system is often used in different areas such as that of vocational
training. The most common way is through the promotion of institutional
structures to which we refer to as systems.
The first reference we should look at when creating this kind of organisation
is the theory of systems, according to which the effect obtained by
means of the interaction among structured parts of a system implies
that the whole is greater
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According to the theory of systems, organisations are structures
made up by components (sub-systems) with specialised duties and
which work integrated in a harmonious way. This approach offers
the grounds to explain the success or failure of an organisation
due to, for instance, an inadequate interaction between parts.
In accordance with this theory, an organisation is a social
system in charge of fulfilling a particular purpose. In order
to do this, the organisation has several specialised bodies which
are systemically integrated and which make up a collection
capable of achieving better results than the ones that would be
obtained by working separately.
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than the simple total number of parts. This effect is known as the
holistic property or synergy.
For the supporters of this theory, systems are living things, machines,
and in general any arrangement that complies with the above mentioned
result known as holism or synergy.
During the 60s, the so-called Theory of systems was widely used in
the field of theories of organisation. The theories about how organisations
work were originated when Taylor and Fayol attempted to explain the
fundamental principles that regulated business organisations and led
them to a higher productivity thus creating the so-called Scientific
Management.
In fact, a system represents a visible characteristic of how organisations
work rather than a substantial concept. A systemic organisation is perfectly
articulated; the antithesis of a hierarchical and segmented organisation
where communications are slow and the structure is rigid. An organisation
may be understood and managed as a system but creating a system
in order to substitute it for an organisation is conceptually mistaken.
A national training system
A vocational training system is an organisational arrangement in which
several actors are combined with training offers which are coordinated
as to their relevance, contents, level and quality; in such a way, as
a whole, they achieve a greater effect in the development of labour
abilities of workers than they would if they acted separately. We refer
to a standardised system when the system agrees with the use of labour
competency standards in order to set the grounds for the drawing up
of programmes, training, assessment and certification.
Training systems do not necessarily imply the creation of new institutions;
in fact, it represents a mechanism which joins, articulates and regulates
the multiple offers and levels of quality that exist.
In this case, the State plays a fundamental role by becoming a promoter
and facilitator of the rules of the game for the system and reserving
the power for the definition of policies and guidelines before actually
taking part in the implementation of actions. One of the main objectives
of public administration is ensuring that the training market works
adequately.(1)
It is possible to distinguish three levels within a training system.
The political level, represented by a management body; the executive
level, made up by sectoral body representatives of production and services;
and an operational level constituted by training institutions, certifying
bodies and assessment centres.
A vocational training system needs a management level in charge
of setting policies and defining scopes, priorities and resources allocation.
This management level is usually a participation scenario in which workers,
employers and the government establish the rules of the game
which are later approved by legal standards. The management board establishes
how the system is made up and the officers are in charge of training,
assessing and certifying. The participation of the State is really desirable
since it is an excellent opportunity to regulate aspects such as access,
fairness, quality and transparency.
Its tasks are oriented to the creation of conditions and general rules
regarding how the system works. The main prevailing objective should
be improving competitiveness by training workers. This level usually
becomes a Board of Directors with representatives from entrepreneurs,
workers and the government.
It is advisable that the management level is made up by the highest
representatives from entrepreneurs (associations or chambers), workers
(trade unions) and the government (ministries). This guarantees that
it will still be oriented towards the creation of policy frameworks
and consensus promotion.
The system also requires a sectoral level which should generally be
involved in determining training needs, drawing up occupational descriptions
which could later be developed as competency standards and coordinating
training actions for a specific economic sector. This level is perfect
for the participation of entrepreneurial chambers or associations and
sectoral trade unions (for example, leather, footwear, plastic, paper,
trade, building and hotel industry, etc.) as it results in a better
organisation of the definition of competency, training and certification
standards. A tripartite representation is also desirable; in this way,
the interaction developed can approach the needs of specific economic
sectors and/or particular geographic areas in a better way.
The bodies of the sectoral level define labour competency profiles
for the specific occupations of each sector. These profiles become competency
standards if they are adopted by common agreement for training, assessment
and certification processes; they create a common language among entrepreneurs,
workers and training institutions.
Activities for the identification of competencies are carried out under
their coordination by means of the already existing systems (Functional
Analysis, DACUM, AMOD, SCID). Therefore, they have the advantage of
establishing the required competencies directly with the enterprises
that belong to the corresponding occupational sector, and thus the standardisation
process is developed.
In order to establish competencies in an appropriate way, this sectoral
representation guarantees a greater participation of entrepreneurs and
workers in occupational analysis and in the definition of training contents.
A third level is in charge of operations; three key activities for
the system are carried out at this level: training, competency assessment
and certification.
The operational level has clearly defined inputs which are guaranteed
by sectoral bodies, such as: competency standards, efficiency and quality
indicators, methodologies of quality accreditation, clear certification
criteria and a cost or price system which can be complemented with subsidies
that may facilitate the access of groups at risk of exclusion.
The concept of certification is also shaped at the operational level;
one of the main decisions in the design of systems refers to what can
be certified and what is certified.(2)
In general, training institutions give great importance to the recognition
of competencies of workers; and that is in fact the main value given
by participants since a clear competency certification system facilities
labour mobility and, therefore, employability.
In fact, there is not a unique and better formula for the organisation
of training institutionality. They all have in common the search for
better quality, coverage and relevance; and of course, there are different
ways of achieving such ideals. If we look at the institutionalisation
carried out in different countries, which are many times taken as stimulating
models, it is important to consider that such institutionality is the
result of culturally accepted practices within the educational and training
scope.(3)
It is also important to consider that recent reorganisations and worries
about training systems are derived from national diagnoses which have
revealed some of the following aspects:
an increase in training offers of different quality and little coordination
among themselves and with national objectives;
an inappropriate relationship between the training offer and economic
needs, expressed in the demand for trained workers;
a loss or low level of competitiveness of the economy, often expressed
in low levels of training and poor productivity performance;
signs of exhaustion in training systems currently being used.
The orientation towards results of a training system is so crucial
that certification should allow and encourage building up mechanisms
in order to prove the competencies of workers, no matter how these were
acquired. It is therefore possible to include self-learning processes,
labour experience as a creator of competencies and flexibility in training
actions.
These three levels of a training system are coordinated and work with
articulated objectives and plans. Their autonomy is given at an operational
level by the joined definition of needs and actions. In any case, they
work in environments where the rules and the quality, relevance and
improvement of access conditions are known and clearly dealt with. In
short, it is a setting where everybody plays the same notes.(4)