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5. UNIONS AND LABOUR COMPETENCY
The increasing incorporation of the competency focus eventually gave
rise to initiatives for action from union organizations. Numerous facets
of labour competency were being incorporated into business life, and
changes in the organization of work, concepts like multi-functionality,
competency-based selection, remuneration by competencies and evaluation
by competencies were all aspects which began to emerge in labour relations.
The subjects of training and labour training have been becoming more
important in bargaining in the ambit of labour relations, and this can
be seen, for example, in the growing number of collective agreements
in which the question of training figures as another factor, as does
the incorporation of training into labour legislation16.
Social dialogue is bringing the union organizations closer to this
discussion. In bipartite or tripartite schemes, opinions and initiatives
from the workers are being considered in the setting up of labour competency
systems. Workers' associations are participating in the deliberations
and work meetings for setting up a competency certification network
in the framework of a project which is under way in Brazil, in which
the SEFOR, the Secretariat of Vocational Training of the Ministry of
Labour, is participating. The same sort of thing is happening in the
Labour Competencies Project being carried forward by the National Board
of Employment in Uruguay which has a tripartite consultative council
that includes union organizations.
In Argentina the training school of the Union of Pastry, Cake, Pizza,
Ice Cream and Biscuit Makers, a union organization in the foodstuffs
sector, is taking part in the offer of training programs. In 2001 it
initiated a labour competency training and certification project financed
by the IDB/FOMIN. Also in Argentina, the Training Centre of the Union
of Mechanics and Associated Transport Workers has proposed a similar
project in the ambit of labour competency.
In 2000, the "Força Sindical" union in Brazil presented
a program called "Bargaining by Competencies", which is an
active approach to the offer of training in labour competencies oriented
to training union members so they can perform better in labour relations
and collective bargaining connected to training.
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The five phases of the Força Sindical of
Brazil's project for training for the negotiation of competencies:
1. sensitization
2. sectorial diagnosis
3. training of leaders
4. dialogue
5. negotiation of profiles
The proposal of the project derives from three suppositions:
1. Vocational training is one of the variables which affects the
capital-work relation
2. the role of competencies must be an object of negotiation
3. vocational education is complementary to education
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Its current objective is training to negotiate new competency profiles,
and so facilitate a vocational education program for union leaders and
workers. What stands out in the project is that bargaining emerges as
an essential factor in ensuring participative equity.
The Unitarian Centre of Workers (CUT) in Brazil, is mounting
a training program oriented to responding to the new demands for training
which have negatively affected less well-educated and less well-trained
workers. It is specifically aimed at workers in the metallurgical sector
in Sao Paulo, and is being run in alliance with the Secretariat of Labour
in that State.
It is formulated on the basis that the demands for training and knowledge
applied to work have increased. The new technologies and new forms of
production now require a new worker profile. In contrast, the traditional
way that a worker connected to the sector was that he learned as he
went along, getting familiar with the job. This situation has now changed;
the workers now have to handle equipment which requires greater knowledge,
as well as new forms of work organization.
The project generates training in four basic areas:
- Work and technology
- Mathematics
- Computers
- Reading and design interpretation
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SOME CHARACTERISTICS OF THE PROJECT:
- It deals with cognitive skills and the values and attitudes
of general knowledge, associating general and technical concepts.
- It is for workers without basic education.
- It has materials from the first grade of basic teaching so
it facilitates the assimilation of technical knowledge by the
workers.
- It is developed with a modular content and includes organizational,
social, technical, behavioral and communicative competencies.
- It includes the training of trainers who will be able to spread
and expand the system.
- The methodology is oriented to valuing the knowledge accumulated
by the worker.
- It sets up learning situations in which this knowledge is
re-worked in a wider concept.
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It is very probable that in all the areas connected to training in
which the unions have taken a hand, either in planning or in execution,
the introduction of the labour competency focus is starting to be discussed
and advanced.
Union participation in this field vindicates a conceptual focus on
labour competency according to which nobody knows better than the workers,
the protagonists of the process themselves, what has to be done, how
it should be done and what problems are involved. Therefore, the workers
should openly participate in the identification and evaluation of competencies.
This interpretation of the situation is opposed to that of many companies
which pre-establish their key competencies and orient their human resources
management processes to meeting the defined levels of competency. They
provide full support for training and developing the worker, but they
do not involve him in the definition of competencies.
In any case, vocational training is a natural scenario for dialogue,
and now this is also true of the subject of labour competency. But although
the competency focus has burst onto the scene and become generalized
in the past three years, the speed of its advance and the number of
conceptual and methodological connections which it has, are quicker
and more varied than the previous training model's tempo of expansion.
From concepts of competency that originated in McClelland's conduct
theories, there has been a rapid advance to more complex concepts. These
leave behind the idea that the individual is the only possessor of competencies,
and enter into the collective creation of competencies, their relation
to the ways work is organized, the difficulty in making their evaluation
objective, and, in short, to revealing elements of competency born from
experience and from practical knowledge17.

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16. Further information on this point is available
from: Cinterfor/ILO, Unions
and Vocational Training, Bulletin 144, September-December 1998.
Cinterfor/ILO, Vocational
Training and Collective Bargaining, the Tools for Transformation
series, 1998. Cinterfor/ILO, Training
and Labour Legislation, the Tools for Transformation series, 1997.
17. On this point see Rojas, Eduardo. Worker
Knowledge and Innovation in the Company. Cinterfor/ILO, Tools for
Transformation, Montevideo, 1999. Especially chapters 5 and 6.