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A systematic approach in
the management of training at the HEART/NTA
During the workshop "Training for the
Management of Training Institutes" held at Kingston, Jamaica
(March, 2000) the HEART/NTA presented its systemic approach
which includes five main steps:
- Identification and assessment of needs
- Grounding (preparation)
- Delivery of training
- Evaluation
- Follow-up
The Assessment process is based on the recognition
that training must be aimed at meeting the needs of the demand
and that it should be cost-efficient. This calls for an analysis
of the labour market and the current situation of firms and
enterprises, as well as their future prospects. The existing
training capacity to meet demands should also be studied; this
includes available teachers, curricula and facilities. A result
of all this may be the necessity to develop new materials or
appoint educators with the proper qualifications.
In the Preparation phase training curricula
are fashioned that make it possible for participants to go from
their initial situation to that required for their entry into
the labour market. Curricula should comprise definition of training
objectives, evaluation methods, contents and teaching methods
proposed.
Besides curricula, training materials are required
such as textbooks, manuals, audio-visual aids. Other training
aids are also necessary (posters, transparencies, etc.).
Teachers must be prepared to make full use
of curricula, teaching materials and aids, apart from being
technically competent to impart training. The right kind of
physical facilities must also be contemplated, and the possibility
for trainees to get experience in real-life work conditions.
Actual Delivery of the training may be effected
through a combination of methods. Training contents may thus
include self-training, distance training, and on-the-job practice;
the combination chosen should consider cost-efficiency criteria.
The purpose of Evaluation is to weigh the results
attained by the programme against its initial objectives. The
reasons that may have caused detected deviations are identified
in order to take corrective measures. Evaluation has a training
ingredient when it is carried out from the beginning and throughout
the programme to keep it in line with the proposed objectives.
A final evaluation is implemented at the end of the programme
to check out whether training achievements coincide with initial
objectives, and assess the efficiency and effectiveness of the
whole process.
Impact evaluation is carried out some time
after the end of the programme (at least six months later),
to check on its effects on participants performance, cost-benefit
criteria, quality and productivity upgrading, labour satisfaction
amelioration, etc
The results of evaluation lead to a review
and improvement of future programmes, as well as to decisions
about the implementation of new programmes.
Follow-up is an ongoing process to ensure that
the results of evaluations are effectively taken into account
in all decisions regarding the modification, cancellation, improvement
or design of new programmes. Corrective measures ensure the
efficiency of programmes; although they often require additional
funding, it is usually more costly not to correct than to do
so when necessary.
Source: Training: a Systematic Approach. Management of Technical
and Vocational Education and Training. HEART/NTA. March 2000.
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