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Key facts
 
Informal conflict resolution
 
Resolving problems
 
Seeking assistance
 
Staff experiences with informal conflict resolution (pdf Kb 25)
 
Guide to procedures
 
Getting our help
 
Annual reports
 

 
Guide to procedures  

The Office and the Staff Union signed a collective agreement in February 2004 that establishes new informal conflict resolution mechanisms and a new formal grievance procedure. These were approved by the Governing Body in March 2004.

Joint Negotiating Committee Intranet site - (html)

A user’s guide to ILO conflict prevention and resolution procedures
English (pdf Kb 130) - French (pdf Kb 209) - Spanish (pdf Kb 198)

Collective Agreement on Conflict Prevention and Resolution
English (pdf Kb 196) - French (pdf Kb 196) - Spanish (pdf Kb 196)

Administrative Circular No. 6/543(rev. 1) Sexual harassment policy and procedures
English (pdf Kb 32) - French (pdf Kb 32) - Spanish (pdf Kb 32)

Administrative Circular No. 6/648 Conflict Prevention and Resolution Procedures
English (pdf Kb 23) - French (pdf Kb 23) - Spanish (pdf Kb 23)

Administrative Circular No. 6/649 Informal conflict resolution mechanisms
English (pdf Kb 26) - French (pdf Kb 26) - Spanish (pdf Kb 26)

Staff Regulations Chapter XIII
English (html) - French (html) - Spanish (html)



To contact the Mediator's Office
Email: mediator@ilo.org
Phone: +41 (0) 22 799 6291
Fax: +41 (0) 22 799 7451
In person: Room M2-71 at ILO headquarters in Geneva
By mail:
Office of the Mediator
International Labour Office
4, route des Morillons
1211 Geneva 22 - Switzerland
  
 
 
  
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Last update: 3 July 2011