ILO is a specialized agency of the United Nations
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Office of the Mediator
  
 
 
   
The Office of the Mediator is an independent, impartial, neutral and confidential resource for resolving work-related problems through dialogue and mediation. The Mediator is an informal resource with no role in the formal grievance procedures.

Services are available to anyone with a contractual relationship with the ILO. In situations involving sexual harassment, services are also available to job applicants.

The Mediator assists in conflict prevention by reporting to the Joint Negotiating Committee on systemic work-related problems. In addition, the Mediator can facilitate team-building and/or conflict prevention workshops.

» Terms of reference for the Mediator


To contact the Mediator's Office
Email: mediator@ilo.org
Phone: +41 (0) 22 799 7270
In person: Room M2-89 at ILO headquarters in Geneva
By mail:
Office of the Mediator
International Labour Office
4, route des Morillons
1211 Geneva 22 - Switzerland
       
Content
»Key facts
»Facilitation
»Coaching
»Mediation
»Resolving problems
»Seeking assistance
»Staff experiences with informal conflict resolution (pdf 59 Kb)
»Annual reports
»Guide to procedures
»Contact us
 
Staff survey on Mediator Services
»English
»Français
»Español
 
  
 
 
  
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Last update: 23 June 2017