ILO Instruments which Encourage the Use of New Information and Communication Technologies in Learning and Training

Job Creation in Small and Medium-Sized Enterprises Recommendation (Date of adoption:17:06:1998)

IV. DEVELOPMENT OF AN EFFECTIVE SERVICE INFRASTRUCTURE

11. In order to enhance the growth, job-creation potential and competitiveness of small and medium-sized enterprises, consideration should be given to the availability and accessibility of a range of direct and indirect support services for them and their workers, to include:
    9. assistance in upgrading the literacy, numeracy, computer competencies and basic education levels of managers and employees;