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Regional Seminar Proceedings 1990
SESSION 9 - WORKER MOTIVATION
9. DISCUSSION ON WORKER MOTIVATION DAYWORK, TASKWORK, PIECE WORK
WHAT DIFFERENCE DOES IT MAKE?
9.1 PIECE WORK
As a result of the introduction of piece work in Tanga Region
the supply of labourers is just about adequate to meet demand.
Using the task rate system the percentage of worker days used
for Adjustment and Support Tasks was 40% of the total worker days
used to complete the roadworks, however under piece work this figure
dropped to between 17% and 25%. Average productivity is 3 pieces
per labourer per day on earth works. Previously if the output had
been compared with that suggested in the ILO manuals it was only
50% of the suggested values. Under the pice work system this has
increased to 75% showing a 25% improvement. The speed of completion
of work had increased and the costs decreased.
After some difficulties RRM Mbeya reached agreement with the Region
to try piece work based on the work being carried out in Tanga.
The risk that labourers would earn more than the headman was avoided
by awarding the headman the average number of piees his labourers
achieved and increasing his rate per piece above that of the rate
for labourers. RRM Mbeya stopped using piece work for two reasons.
(i) The administration of piece work had becometooo complicated.
(ii) The site productivity using task rate was good, 1800 md/km,
and in the areas of the Region they are now working in there is
no shorgate of labourers prepared to work on the road sites under
the task rate system.
The difference between Tanga and Mbeya may be that people in Mbeya
Region have their own farms to attend to and are happy to complete
a task, then be free to attend to their own work, whereas in some
areas of Tanga Region there are no other income generating possibilities
so that the workers are interested in staying on site longer and
completing more pieces.
Many Governments and organisations are wary of piece work as the
labourers involved could be subject to exploitation. To guard against
this it should be a requirement that all piece work tasks are completed
during the length of a normal working day or in less time.
Some participants expressed concern that if piece work was introduced,
the quality of the work would deteriorate due to the overseer being
stretched and unable to supervise properly, or because of the labourer
being anxious to finish one piece to begin the next. Other participants
were of the opinion that the increase in wages afforded by the piece
work system would increase the workers' motivation and therefor
the standard of work would be improved.
9.2 GROUP PIECE WORK AD PETTY CONTRACTING
Group piece work has been tried using groups of people ranging
from 3 people working together to much larger numbers working together
to complete an agreed section of roadworks.
Only a short stop away from group piece work is the possibility
of petty contracting. There are arguments for and against petty
contracting. A dishonest contractor could collect his money for
completing the roadworks and then disappear without paying the labourers.
Cloce supervision would be needed to ensure that the quality of
work was satifactory and that laws were being observed by the contractor,
such as not employing underage children. Would the system of petty
contracts be sustainable by the Government after the withdrawal
of donors support?
Petty contractors have the advantage that their wages are not
compared to the wages of officials as they are outside the Government
system. If a contractor carries out poor quality work he can be
penalised by not being re-employed and by having payment withheld.
This action also acts as an incentive to others to do well if they
want to be kept on the approved list of petty contracts. Most goverment
officials are familiar with the concept of using contracts, therefore
there shoud be less obstacles from administration than could be
met with new systems such as piece work.
One example for the setting of contract size and price is from
Nepal.
In Nepal the project used their own productivity data to work
out the rates to be offered to the contractors. The cost was based
on worker days x wage rate + 10%. They also limited the maximum
size for the contracts. The work had to be completed inside one
month and cost in total not more that US$2000. Any larger contract
had to be put to tender and could not be considered as a petty contract.
Ghana has an established system for petty contracting in the roads
sector as do many countries in Asia. Madagascar has opted to try
a petty contracting system in the near future.
If petty contracting was to be used in Tanzania realistic rates
of payment would have to be agreed in advance. If a system could
be set up, the financial adviser for RRM Mbeya thought that the
administration of petty contracts would be perfectly possible.
9.3 WAGE LEVELS
The daily wage paid by the different projects represented at the
Seminar were as follows:
| COUNTRY/PROJECT DAILY WAGE |
| Botswana 2.35
Kenya 1.30
Mozambique 1.10
Zambia 0.50
Tanzania RRM Mbeya 0.40
RRM Tanga 0.40 - 0.80
RUDEP 0.45
Makete 0.30
Ruvuma 0.45
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Note: 1 US$ does not have the same purchasing power in every country.
Many programmes in different countries face the problem of poor
worker motivation due to the low level of wages often set by the
government of these countries. With low wages for labourers it is
very difficult to maintain reasonable task rates. This can result
in an increased number of worker days per kilometre. However due
to the variation in wage rate it may be possible that the overall
cost per kilometre of road will be roughly equivalent between a
high productivity lower wate site. Therefore economically the outcome
could be the same for the two sites.
Can the setting of wage levels be decided by the Engineer alone
if some flexibility is allowed by Goverment. The setting of wages
may be a multi-sectoral decision, influenced by industry in the
area, agriculture nutrition, or social problems. All Engineers should
be aware of the impact a road rehabilitation scheme may have on
an area. In busy agricultural periods people may be too occupied
with their farming to attend the roadworks. Allowances should be
made for this. Could a high wage rage attract peopl away from their
farms and result in neglect of their agriculture on which they are
dependent once the roadworks are complete? Economists have carried
out studies which suggest that even if high wages are offered most
rural communities will continue to plant crops as an insurance for
the future.
In Mozambique work stops during the monsoons which is the heaviest
agricultural period, therefore there is no conflict between roadworks
and agriculture.
9.4 DATA AND COSTS
There is a lot of data available on the productivity of the daily
work, taskwork and piece work methods of road rehabilitation, however
there is little available information on the relative costs of each.
Would it be an advantage if engineers could show Regional or National
Authorities the relative costs of say daily paid work and task work?
There is still a need for easier comparison between regions and
countries; but this can be looked at later under the heading "Monitor
and Control", Chapter II of this report. Will governement accept
data from other countriees or does each country need their own studies
as proof that labour-based methods are appropriate for them? Many
participants felt that local trials would help convince people in
the area and ensure the most suitable method of workig was adopted.
Many programmes are now past this experimental stage and have settled
either for task rates, piece work or petty contracting.
9.5 WOMEN
The project in Zambia has discovered that foremen acting on their
own initiative are giving women, especially women with babies, the
lighter road construction tasks. There could be a danger in this
if a petty contracting system was to be introduced. The contractor
may hesitate to employ women if they are only to be given light
tasks, thus resulting in unequal employment opportunities for women.
9.6 CONCLUSION
There is a need for accurate data and costing of the different
working systems. The most appropriate system may not be the same
for different countries or regions within countries depending on
the influence of external factors such as agriculture. The gathering
and use of data will be covered in Chapter II "Monitor and Control".
In many cases an improvement of worker motivation is restricted
due to the wage levels set by Goverment and this may be where petty
contracting can solve the problem.
To answer the question posed - "Daywork, Taskwork, Piece work,
what difference does it make? The answer seems to be that there
are differences and that by choosing the system most appropriate
to each region an increase in output and reduction in cost can be
realised.
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