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Case studies and good practices
    
Decent employment and entrepreneurship

Africa : IFP /SEED

Working with commercial radio in Africa to stimulate enterprise development, provide advocacy and stimulate information flow for informal, micro and small enterprises.

The FIT Programme of IFP/SEED is tapping into the emergent commercial radio industry in Africa to support the set up of unique radio programmes that provide advocacy, stimulate debate and deliver critical business information to informal, micro and small enterprises in Africa. The FIT programme has supported the launch of 4 programmes in East and West Africa and is in the process of supporting the development of networks of MSE radio programmes in 3 African countries, Uganda, Ghana and Nigeria, involving over 14 radio companies.

The first pilot programme was developed with the Central Broadcasting Service (CBS) of Uganda, a commercial radio company, and was launched in November 1999.  The programme, ‘Nekolera Gyange’ (‘I run my own business’ in the local language Luganda), taps into the enormous audience potential of over one million micro and small enterprises (MSEs) in Uganda and has achieved both popularity with listeners and commercial success. In a country where there is only 1 computer, 3 telephone lines and 26 televisions per 1000 people[1], radio is the only truly mass media and liberalisation of the airwaves has seen the rapid growth of commercial radio stations.

‘Nekolera Gyange’ (I run my own business) found instant success with advertisers by selling the programme as a unique opportunity to target the businesses that are significant consumers of raw materials, tools and component, and the major wholesalers, retailers and transporters of the vast majority of domestic and industrial products. They sold the programme to the MSE audience by creating a lively mix of small business news, live debate, interviews with exposés on issues on corruption, illegal practices, grassroots politics and unfavourable government policies.

On evaluation of the programme it was seen that 39% of MSEs in central Uganda were regular listeners, and 89% of MSEs who had listened to the programme rated it as being either good or very good. In addition 67% of listeners stated that the programme had benefited their businesses with 19% citing improvements that had led to them employing more staff. The programme also provided important opportunities for MSEs to raise and discuss issues directly related to job quality including fire safety in business areas, sanitation in markets and harassment of women in catering businesses. Policy makers also stated that the programme was having a direct influence on policy decisions at senior government, ministerial and local government levels. For example, a nationwide ban on milk sold in jerry cans was reversed after the programme highlighted the potential impact on thousands of entrepreneurs who have invested in the business. The Uganda Revenue Authority was forced to review its tax collection procedures and undertake public awareness to try and stop illegal tax collection by bogus officials. Following a ban on fish exports due to fish poisoning the programme publicised the efforts of the fisheries authorities in policing new codes of conduct. The fishermen began to see the officers as their allies in avoiding another fish export ban, whereas in the past they had been viewed as the reason for the ban. 

 ‘thanks to Nekolera Gyange, when I go to explain to the fishermen how to clean and process their fish they now listen’ Ugandan fisheries official

Following programmes on the fishing issue a fisherman stated ‘we have to keep our eyes open the whole night to guard against any malpractice on the lake, especially people using wrong sized nets and poisoning fish… If what happens to us during the ban happens again I will not be able to pay school fees for my children.’

The success of ‘Nekolera Gyange’ resulted in similar programmes being established on 2 radio stations that broadcast to rural Uganda and listener fan clubs have been established throughout central Uganda. A network of four Ugandan radio stations is now being formed to collaborate on content and marketing the programme as well as developing additional programmes for the MSE audience. This unique network ensures national coverage in 5 local languages. Another programme was launched in Kumasi, Central Ghana in November 2000 with similar success and additional programmes and networks are planned in Ghana and Nigeria. The ILO FIT Programme is collaborating with an African Media training company and has developed training courses and manuals for radio stations to develop and launch these MSE programmes.

The ILO FIT Programme’s work with commercial radio stations illustrates the potential of tapping into the commercial service sector to stimulate small enterprise development in a sustainable, locally driven and truly participative way.

 

    
   
      
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Last update: 1 September 2004