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Unit Aims, Objectives and Prerequisites
C.6.3 - Analysis and review of container terminal performance

1. Unit Aims

This Unit is designed:

1. To explain how analysis and review of container terminal performance measures can be used to improve terminal performance.
2. To describe the range of logs and other report documents that provide the data for terminal performance reviews.
3. To explain the principal circumstances in which terminal performance measures are reviewed, and outline the processes and outcomes of those discussions.

2. Unit Objectives

After completing this Unit, the learner will be able to:

1. Explain the purpose and value of analysing and reviewing container terminal performance.
2. Name and distinguish between the three broad levels of terminal performance review.
3. Describe the content and uses of the four shift-level operational performance review documents.
4. Given sample crane, equipment, gate and shift logs and reports, review the operations summarized and comment on the deficiencies revealed by the data.
5. Describe the five types of daily performance reports, and explain how they are used to monitor and improve terminal performance.
6. Given sample daily performance reports, analyse and evaluate the data to identify operational shortcomings and suggest appropriate responses to them.
7. Describe the vessel performance report and outline how it is used to improve terminal performance.
8. Given a sample vessel performance report, identify significant features and comment on the quality of service offered to the ship operator during that ship’s call.
9. Describe the CFS log and monthly performance report and their uses.
10. Given a sample CFS log and/or report, identify the significant data and suggest appropriate managerial and supervisory actions.
11. Describe the six types of monthly performance reports and explain how they are used to monitor and improve terminal performance.
12. Given sample monthly performance reports, evaluate the terminal performance revealed by them and suggest appropriate managerial and supervisory responses.
13. Define, recognize the best definition of, or distinguish between true and false statements concerning, the technical terms used in the Unit, as listed in Sections 3 and 4 below.

3. Unit Prerequisites

It is assumed that trainees will, before starting this Unit, have completed successfully the following Units or will have demonstrated (eg by successfully completing the Tests for those Units) their understanding of the topics covered by them:

• Container terminal operations (C.1.1)
• Container ship loading and discharging operations (C.1.2)
• The container terminal quay transfer operation (C.1.3)
• The container yard operation (C.1.4)
• The container terminal receipt/delivery operation (C.1.5)
• Container freight station operations (C.1.6)
• Container terminal work schedules (C.2.4)
• The container terminal and international trade (C.6.1)
• Measuring container terminal performance (C.6.2)