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Health services and social dialogue


Social dialogue

Social dialogue in the health services: A tool for practical guidance was developed by the ILO based on the Conclusions [available in the Note on the Proceedings] of the Joint Meeting on Social Dialogue in the Health Services: Institutions, Capacity and Effectiveness, held in October 2002. The Tool is designed for policy makers as well as those who plan and organize processes of social dialogue in the health services by providing instruments to manage and to facilitate processes of social dialogue and by offering guidance on issues to be considered.

In order to complement the Tool, a Handbook for practitioners has been developed as a companion document to provide practical direction for the facilitators and organizers of the ILO constituents and other stakeholders in health services. Practitioners will thus have access to useful advice and exercises to assist them in either conducting training courses for participants in social dialogue, or in actually implementing social dialogue processes.

Two country case studies are also available as working papers:


Updated by MMTT. Approved by CW/ET. Last update: 17 August 2007.