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By William Brent Boning1
This case study will examine Nucor Steel's Darlington mill and Georgetown Steel, with particular attention to the relationships between technology, management and history. The two mills have taken very different paths to success. By examining these paths, lessons can be learned about how to develop a sound fit between different practices, and possibilities for changing environments.
Table 1. Nucor, Darlington: Production, 1990-96
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1990 | 1991 | 1992 | 1993 | 1994 | 1995 | 1996 |
| Billets (`000t) | 447.4 | 377.8 | 474.9 | 454.7 | 456.6 | 585.6 | 569.8 |
| Melt-shop rate (t/hr) | 68.8 | 69.9 | 74.4 | 64.9 | 64.0 | 86.5 | 90.7 |
| Rolling mill (`000t) | 393.5 | 339.5 | 438.9 | 431.2 | 513.7 | 551.3 | 524.3 |
| Rolling mill rate (t/hr) | 59.2 | 59.0 | 69.0 | 65.4 | 80.2 | 87.5 | 87.2 |
| Rolling mill yield (%) | 88.6 | 88.3 | 90.4 | 90.0 | 91.9 | 93.0 | 92.4 |
| Total shipments (`000t) | 381.9 | 336.0 | 423.1 | 451.2 | 513.2 | 556.1 | 543.3 |
| Inside shipments (`000t) | 159.9 | 133.9 | 159.1 | 151.7 | 206.1 | 218.5 | 191.4 |
| Outside shipments (%) | 58 | 60 | 62 | 66 | 60 | 61 | 65 |
Located in a small town in South Carolina, the mill's workforce is a cross-section of the local area. The average employee is 40 years old and has been employed by Nucor for 15 years. A significant number of the operators do not possess high school degrees and the average education level of the operators is less than 12 years of formal schooling. Recently hired employees tend to have more education. Although some employees transfer from other mills, most production workers have no experience in the steel industry apart from their work at Nucor. Management and craftsmen, however, often have gained experience in other steel companies. Total employment at the Darlington mill is 359. Table 2 shows employment by department since 1990.
Table 2. Nucor, Darlington: Employment, 1990-96
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1990 | 1991 | 1992 | 1993 | 1994 | 1995 | 1996 |
| Melt & cast | 163 | 157 | 151 | 140 | 76 | 74 | 71 |
| Rolling | 138 | 134 | 136 | 129 | 124 | 127 | 128 |
| Maintenance | 81 | 70 | 67 | 58 | 61 | 62 | 64 |
| Shipping | 54 | 48 | 47 | 47 | 49 | 44 | 44 |
| Administration | 63 | 62 | 58 | 50 | 47 | 54 | 52 |
| Total | 499 | 471 | 459 | 424 | 357 | 361 | 359 |
The mill's administrative structure is very flat, comprising a general manager, department heads for melting, rolling, maintenance and accounting, and front-line supervisors. The maintenance department is centralized, with both day shift personnel and rotating shift personnel assigned to both the rolling and melting departments.
Darlington, like all Nucor mills, is non-union. Management personnel, many of whom have experience in integrated steel mills, have a strong conviction that the work rules, grievance procedures and the overall environment resulting from the union-management structure are detrimental to the operation of the mill. They believe that treating employees with respect and integrity and providing them with recourse when they disagree with a management action makes unions unnecessary. The employees have adopted the same attitude as the management; a recent exchange of letters to the editor in New Steel represents a common attitude at Nucor mills.2
The mill is productive and profitable. Financial results for the mill itself are not available, but results for the company are in table 3. The mill has set profit records for the last three consecutive years.
Table 3. Nucor: Financial performance, 1990-96
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1990 | 1991 | 1992 | 1993 | 1994 | 1995 | 1996 |
| Sales ($bn) | 1.48 | 1.5 | 1.6 | 2.25 | 2.98 | 3.46 | 3.65 |
| Net earnings ($m) | 75.1 | 64.7 | 79.2 | 123.5 | 226.6 | 272.0 | 248.0 |
| Capital expenditure ($m) | 58.7 | 218.0 | 379.0 | 364.1 | 185.3 | 263.0 | ... |
| Employment | 5 500 | 5 600 | 5 800 | 5 900 | 5 900 | 6 200 | ... |
| Employment cost (% of sales)1 | 15 | 15 | 15 | 12 | 10 | 10 | ... |
| Cost/t of capacity2 | <175 | <175 | <175 | <175 | <175 | <175 | ... |
| Steel production (`000t)3 | 3 125 | 3 507 | 3 924 | 5 215 | 6 357 | 7 135 | ... |
| % sales to outside customers4 | 70 | 67 | 75 | 85 | 85 | 85 | ... |
Notes
1 1991 figure is for the four bar mills only; 1992-95 figures are for all steel mills (not Nucor Cold Finish, Vulcraft, Nucor Grinding Balls, Nucor Fastener, Nucor Bearing Products, and Nucor Building Systems).
2 Figures for bar mills only.
3 Figures for all steel mills (new facilities completed in 1992 and 1993).
4 1990-91 figures for bar mills only; 1992-95 figures include two sheet mills.
The company feels that the business is too dynamic to make long-term planning worthwhile, so the mill does not prepare five year or extended business plans. Consequently, there are no formal objectives to 2005. However, capital improvements to the rolling mill to enable higher quality production are being made. The company's long-standing goal is to be the low-cost provider of its products. This is achieved by maintaining a competitive advantage in technology and having a motivated and dedicated workforce. This approach will remain the core of the business strategy.
1 Carnegie Mellon University. Unless otherwise noted, the information in this paper was gathered by the author during visits and follow-up phone conversations with the two mills. This research was conducted as part of the study Competitiveness in the Global Steel Industry, funded by the Alfred P. Sloan Foundation.
2 See Iron Age New Steel, Jun., Jul., Aug., Oct. 1996.