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5111 TRAVEL ATTENDANTS AND TRAVEL STEWARDS
 


    Travel attendants and travel stewards render personal services to ensure the comfort and safety of passengers, serve meals and beverages, or plan and coordinate housekeeping and social activities on ships.

    Tasks include -

    (a) greeting passengers entering aircraft, conducting them to their seats, ensuring that seat-belts are fastened and -no smoking" and similar signs are obeyed;

    (b) explaining the use of safety equipment such as life belts and oxygen masks;

    (c) distributing reading material, headphones, blankets and similar items, and answering passengers' inquiries;

    (d) serving pre-prepared meals as well as beverages;

    (e) selling duty-free goods;

    (f) administering minor medical aid to passengers in need;

    (g) taking appropriate action in case of emergencies or accidents;

    (h) taking care of passengers at airports;

    (i) taking care of general needs and comfort of ship's passengers, including keeping cabins tidy and serving meals in them, on request;

    (j) performing related tasks;

    (k) supervising other workers.

    Examples of the occupations classified here:

  • Attendant, airport

  • Attendant, flight

  • Steward, ship


   
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 Updated 18 September 2004, by VA.