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4223 TELEPHONE SWITCHBOARD OPERATORS
 


    Telephone switchboard operators operate a telephone switchboard or a section thereof, and deal with local or long distance calls, and various telephone inquiries.

    Tasks include -

    (a) establishing contact between caller and person called;

    (b) making connections for outgoing calls, and routing long- distance calls;

    (c) recording charges;

    (d) dealing with telephone inquiries and recording messages;

    (e) performing related tasks;

    (f) supervising other workers.

    Examples of the occupations classified here:

  • Switchboard-operator, telephone


   
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 Updated 18 September 2004, by VA.