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4222 RECEPTIONISTS AND INFORMATION CLERKS
 


    Receptionists and information clerks receive clients or patients, provide information and make appointments on behalf of various establishments including hospitals, medical or dental surgeries.

    Tasks include -

    (a) receiving clients or patients, noting inquiries and providing relevant information:

    (b) making appointments for clients or patients;

    (c) dealing with telephone requests for information or appointments;

    (d) directing clients or patients to appropriate location or person;

    (e) making reservations and arranging registration for hotel guests or patients, as well as keeping records, or presenting bills on departure;

    (f) supplying information pamphlets, brochures or forms;

    (g) performing related tasks;

    (h) supervising other workers.

    Examples of the occupations classified here:

  • Clerk, information

  • Receptionist

  • Receptionist, dental

  • Receptionist, hotel

  • Receptionist, medical


   
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 Updated 18 September 2004, by VA.