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Clerks record, organise, store, compute and retrieve
information related to the work in question, and per-form a
number of clerical duties especially in connection with money-
handling operations, travel arrangements, requests for
information, and appointments. Most occupations in this major
group require skills at the second ISCO skill level.
Tasks performed by clerks usually include: stenography,
typing, and operating word processors and other office machines;
entering data into computers; carrying out secretarial duties;
recording and computing numerical data; keeping records relating
to stocks, production and transport; keeping records relating
to passenger and freight transport; carrying out clerical duties
in libraries; filing documents; carrying out duties in connection
with mail services; preparing and checking material for
printing; writing on behalf of illiterate persons; performing
money-handling operations; dealing with travel arrangements;
supplying information requested by clients and making
appointments; operating a telephone switchboard. Supervision of
other workers may be included.
Occupations in this major group are classified into the
following sub-major groups:
41 Office clerks
42 Customer services clerks
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