ILO is a specialized agency of the United Nations
ILO-en-strap
ISCO Franšais | Espa˝ol | FAQs | Contact us 
 
Home page
Introduction to occupational classifications
 
ISCO-08
 
Structure, definitions and correspondence tables
 
 
Eurostat Discussion Forum
 
ISCO-88
 
Structure & Definitions
Alphabetical Index
 
ISCO-68
 
Major, Minor and Unit Groups
Publication
 
ISCO-58
 
Major, Minor and Unit Groups
Publication
 
Web Discussion
Join Web Discussion
 
Papers and articles
 
   
1227 PRODUCTION AND OPERATIONS DEPARTMENT MANAGERS IN BUSINESS SERVICES
 


    Production and operations department managers in business services plan, direct and coordinate those activities of the enterprise which are concerned with providing external business services, under the broad guidance of the directors and chief executives, and in consultation with managers of other departments or sections.

    Tasks include -

    (a) planning, directing and coordinating activities concerning the provision of external business services such as banking, insurance, real estate, data processing, market research, accounting, architecture, engineering, building cleaning, technical testing and analysis, advertising or packaging;

    (b) ensuring the efficient use of resources and the fulfilment of schedules;

    (c) planning and directing daily operations;

    (d) controlling expenditure;

    (e) establishing and directing operational and administrative procedures;

    (f) overseeing the application of work safety and related procedures;

    (g) overseeing the selection, training and performance of staff;

    (h) representing the department in its dealings with other parts of the enterprise or with outside bodies;

    (i) performing related tasks;

    (j) supervising other workers.

    Examples of the occupations classified here:

  • Department manager, production and operations/business services


  • Some related occupations classified elsewhere:

  • General manager, business services 1317

  • Managing director, enterprise/business services - 1210


   
^ top 

 Updated 16 September 2004, by VA.