TELEPHONE :

SHIF secretariat, Geneva
 

For questions relating to health insurance, ILO insured members are invited to contact the reception desk at the ILO (between 2 pm and 4pm, Room 3.66).
 

FACSIMILE, E-MAIL :
 

For more information concerning your reimbursement claims, you can directly contact the person who takes care of your file:
 
 

First letter of your last name	The person taking care of your file	The telephone number
A - FRI	Ms. A. VULLIEZ Ms. E. SAUERLAENDER	022 799 74 04 022 799 60 48
FRO - NG	Ms. M. LAURA Mr. R. ROQUE	022 799 78 90 022 799 79 68
NH - Z	Ms. P. ROTHSCHILD Ms. S. ZAFFIRO	022 799 74 85 022 799 73 06

The service in ITU liaises closely with SHIF Secretariat in ILO and is composed of a supervisor and three claims clerks. You will find listed below the person who takes care of your file :
 

* Ms Donnat is also in charge of Eligibility and Voluntary protection.

Updated by SB. Last  modification: September 2005.