ILO Home
  

 

Events in the international community

w_map1.gif 

 


Commission on Sustainable Development:
New York, 14-30 April 2004 [ Link]


Better Services, More Jobs
Statement by Mr. Kees van der Ree,
ILO InFocus Programme on Boosting Employment Through
Small Enterprise Development (SEED)

29 April 2004

The point of engaging small enterprises in local service provision is not whether, but how this should be done. Informal service markets are developing rapidly in almost all urban centres in poor countries. Growing cities, persistent poverty and enterprising communities do not leave municipal authorities much of a choice. They should recognize and appreciate the viable and valuable contribution local service providers make to the sustainability of human settlements.

An enabling regulatory environment at the local level is the key prerequisite. This means: political will to engage the local private sector, a contracting system and bye-laws that are pro-local and recognize the needs of the poor, and strong backing through sensitization, mobilization and enforcement of the roles of stakeholders.

The Municipality of Dar es Salaam, Tanzania, did it. They had the vision, the voice and the vote to adopt a city-wide franchising system for solid waste collection that builds on the capabilities of the local private sector. Since 1999, about 50 community-based enterprises and for-profit small and medium enterprises (SMEs) collect and transport waste from households and business premises. Each of them has the sole right to collect waste, and the service fee, in designated wards. More than 2,000 new jobs have been created, many for women and young people. Recycling and transport have brought about dozens of new enterprises too. The coverage rate in the city increased tenfold. The city is much cleaner. More importantly, previously unserviced areas – where many of the poor live - are now being offered a service. This expansion of the service market brought about new roles for the municipal staff, avoiding job losses among waste workers.

The approach has been heralded as “Better services, more jobs”. UN HABITAT and ILO have been working together to expand this concept. Technical assistance to municipal authorities guides them through appropriate tendering and contracting procedures. Entrepreneurship training through a programme called “Start Your Waste Collection Business” helps community enterprises to get started.  An innovative scheme of micro-leasing addresses the capital needs of the small contractors. Dialogue and consultations between government staff, communities and representatives of small business underpin the approach. The concept of Public-Private Partnerships is now being taken up by another 10 municipalities in Tanzania, and has interested the Kenyan and Ugandan governments. Through a series of subregional workshops, UN HABITAT and ILO are jointly promoting the strategies and tools in other parts of the world.  

This form of public-private partnership is a win-win situation:

  • It gratifies the entrepreneur, for the investment and risk taking;
  • It amplifies the workforce, in response to the need for new jobs;
  • It satisfies the communities and the municipality, and their desire for basic services.

Employment-intensive investment strategies and enterprise-based service delivery are proven means of improving living conditions of the poor. We at ILO have worked on rural road construction and urban drainage systems – through community contracting and the engagement of local enterprises. They marry the need for quality services with the cry for decent jobs. Water distribution and sanitation could be improved in this way too. Already, a training package is being developed on “How to start and run a community-based water distribution business”.  

Today there is an expanding service market, with new services being offered to residents and business owners able to pay a reasonable, affordable fee. It is the task of the municipality to make these services also accessible for poorer clients, and ensure that service workers have decent jobs.  By formalizing local enterprises through agreed partnership contracts, the authorities can also get a grip on safe working conditions, proper wage levels and the elimination of child labour. (Sanitation, fresh water distribution, minor road maintenance, and drain construction – these are all business venues where the local private sector can make a fair profit, whilst making the concerned communities participate meaningfully). An enabling contracting system with adequate monitoring mechanisms is critical to obtain cities that work for all.

Links:

ILO Conventions: http://www.ilo.org/ilolex/english/convdisp1.htm

ILO Recommendations: http://www.ilo.org/ilolex/english/recdisp1.htm

 

 

 

 

Created by AD. Approved by ED. Last modified: 27.05.2004 14:32:00