Jayne Norman, who has extensive practical experience in delivering trainings and writing manuals, including for the ILO, was engaged to provide labour inspectors with strong social skills to be able to interact with workers, employers and ther organizations, with judges, prosecutors and many other stakeholders. Moreover, she was the lead technical author of the Global framework on core skills for life and work in the 21st century and the programme author of the Prevocational Entry-Level Core Skills Programme for the Garment Sector in Ethiopia - Trainer Handbook.

The purpose of the training was to introduce labour inspectors to the concept of soft skills and convey the importance of the development of soft skills for their work. It was held in person as a four-full-day training divided into two sessions:

• The first session is for 28 labour inspectors from the eastern regions of Uzbekistan on 27-28 February 2023;
• The second session is for 28 labour inspectors from the western regions of Uzbekistan on 1-2 March 2023.

The training was facilitated in English with consecutive interpretation into Uzbek and Russian. Participants in both groups were very engaged in the training showing keen interest in the subject area and intention to improve their skills.

The training was organized by the ILO project “From Protocol to Practice: A Bridge to Global Action on Forced Labour” (ILO Bridge Project). It was a continuation of the previously conducted trainings in Tashkent for the heads of regional state labour inspections (24 and 26 August 2021) and in Samarkand for 56 state labour inspectors from all 14 regions of Uzbekistan (31 May - 3 June 2022).