Industrial relations

Support to the state management agencies of labour’s role as mediator and promoter of collective bargaining and social dialogue (NIRS Canada)

Main partners

  • Ministry of Labour, Invalids and Social Affairs (MoLISA) – the Department of Industrial Relation and Wages (DIRWA);
  • Viet Nam Chamber of Commerce and Industry (VCCI);
  • Viet Nam General Confederation of Labour (VGCL).

Direct beneficiaries

  • Central and local officials, civil servants and state management agencies of IR;
  • Worker representative organizations (WROs), including grassroots trade unions and intermediate- upper - level trade unions, and employers' representative organizations;
  • Labor mediation and arbitration institutions.

Indirect beneficiaries

  • Employers and investors;
  • Workers and WROs at grassroots level (including grassroots trade unions and intermediate- upper- level trade unions);
  • The community.

Geographical focus

The Project targets central agencies and some selected central-affiliated industrialized cities/provinces including HCM City, Dong Nai and Binh Duong.

Project context/overview

In the context of Viet Nam’s active engagement in global and economic cooperation with new-generation FTAs (CPTPP and EVFTA) include in-depth commitments, strict enforcement requirements and additional terms on labour and environmental standards, which often refer to the 1998 ILO Declaration on Fundamental Principles and Rights at Work, the project was developed and has been implemented.

Viet Nam is in a very important reform progress in labour area. In 2019, the Party’s direction and the State’s policies have set out and clearly affirmed the importance of a harmonious, stable and progressive industrial relations (IR) system development: The National Assembly ratified ILO Convention No 98 concerning the Right to Organise and Collective Bargaining , revised the Labour Code; the Central Party issued Directive No. 37-CT/TW on strengthening leadership and direction in the development of harmonious, stable and progressive IR in the new situation and Resolution No. 27-NQ/TW on reform of the wage policy for officials, civil servants, public employees, armed forces and workers in business etc.

This project is the continuation of the previous NIRF Canada project, and among the IR projects to be implemented by ILO in collaboration with MOLISA. It is part of the ILO’s Master Program to support the development of IR Systems. The project will help enhance the role and performance of the state management agencies of labour at all levels in making core IR institutions such as dialogue, collective bargaining, labour dispute mediation more genuine and more efficient. The project will also help to raise awareness and capacity of all IR actors, especially in target provinces with IR focus.

Project objectives and approaches

The Project's overall objective is to enhance the role of MOLISA and State management agencies of labour in selected provinces and cities as promoter of social dialogue, workplace dialogue, collective bargaining and labour dispute mediation.

The specific objectives include:
  • Project objective 1: The multi-stakeholders social dialogue frequently and effectively organised through the central role of tripartite IR mechanisms and institutions.
  • Project objective 2: The standardized collective bargaining taken up more widely, genuinely and becomes an effective, common process in determining standards for working conditions based on the full recognition of workers’ rights to organize and the role of labour authorities and relevant agencies as supporter and promoter.
  • Project objective 3: The system of labour dispute mediation and arbitration institutions is established and operated effectively to support the development of harmonious, stable and progressive IR in the context of the full recognition and respect of workers' right to organize and collective bargaining.
ILO works closely with a number of departments within the MoLISA, at national and provincial levels, as well as with VGCL and VCCI and relevant donors to facilitate achievement of these objectives. Collaboration with the MoLISA Departments - Department of Industrial Relations and Wages (DIRWA)– is particularly important for this.

The project adopts a mix of approaches to achieve the objectives.

Technical research on labour issues, impact analyses, consultative workshops, and direct legal drafting support, are designed to help MoLISA:
  • To strengthen the cooperation between central, provincial state management agencies of labour and social partners in reviewing, assessing, forecasting IR development trends and proposing, implementing IR development solutions, including those to promote social dialogue at workplace;
  • To increase the capacity of state management agencies of labour in promoting genuine collective bargaining in accordance with ILS and national laws;
  • To establish an information system of labour mediators and arbitrators, which is operated in accordance with specific demands and conditions of the country in the context of the recognition and respect of workers' right to organize and collective bargaining; to develop a pilot labour mediation and arbitration case management information system as a basis for the development of a national database of labour disputes and labour dispute resolution.

Contact information

Dang Thi Ngoc Diep
National Project Coordinator
ILO Country Office for Viet Nam
304 Kim Ma Street, Ba Dinh District, Hanoi, Vietnam
Tel: (84-24) 37286144