The two agencies, together with the EU-funded Environmentally and Socially Responsible Tourism Capacity Development Programme, have supported Hoi An to turn a ticket office into the full-scale Hoi An Tourism Information Centre with an innovate and culturally appropriate design, trained staff and a full guideline for its operation.
The event is part of the Quang Nam Heritage Festival between 22 and 26 June.
Speaking at the ceremony, UNESCO Director-General Irina Bokova said: “The upgrading of this Tourism Information Center is a meaningful activity on many levels. It can serve as a reference model that I believe is worthwhile for other international agencies, such as the Viet Nam National Authority of Tourism, the People’s Committees of Quang Nam province and all other provinces in this beautiful country, to be inspired by and replicate.”
![]() A Ca Tu ethnic woman, who is an ILO project beneficiary, presents UNESCO Director-General Irina Bokova with a gift - a brocade product she made with the support of the ILO. Such handicraft products are now available at the new Hoi An Tourism Information Centre. © ILO |
The newly upgraded Tourism Information Centre provides tourists and visitors with a broad overview of all aspects of Hoi An’s culture and history, consider sightseeing options, and enjoy and purchase signature handicraft products, handmade by skilful local artisans.
According to ILO Country Director Gyorgy Sziraczki, the centre will help bridge providers with the market, bring tourists to communities and enable the poor in the mountainous districts to produce and sell locally-made products.
“It shows how tourism can help the local communities get out of poverty and lead a better life,” he said.



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