ILO / ITC course on "Negotiation skills for the world of work" (20-24 March 2017)

This course aims to develop participants' knowledge and understanding of consensus-building approaches to conflict management and dispute resolution. Emphasis is placed on how to move from a traditional style of adversarial negotiation to a negotiation style that allows mutual gains and strengthened relationships among parties and therefore also contributes to better compliance with standards at enterprise or sectoral level.

The ITC/ILO courses on negotiation aim to develop participants’ knowledge and understanding of consensus-building approaches to conflict management and dispute resolution. Emphasis is placed on how to move from a traditional style of adversarial negotiating to a negotiation style that allows mutual gains and strengthened relationships among parties.

http://www.itcilo.org/en/areas-of-expertise/social-dialogue-and-tripartism/negotiation-skills-for-the-world-of-work?set_language=en