Public Emergency Services: Social dialogue in a changing environment

Particularly since the attack on the World Trade Center in New York in September 2001, increasing attention has been given to the vital role of workers in public emergency services, without whom society cannot function. This timely report looks at the employment trends, working conditions and occupational health and safety issues confronting front-line emergency workers such as firefighters, police and EMS workers in addition to examining the state of social dialogue and rights at work for this group.