ILO is a specialized agency of the United Nations
Promoting jobs, protecting people
ILO home > Publications > Making Microfinance Work: Managing Product Diversification ...

Making Microfinance Work: Managing Product Diversification

This textbook, designed for middle and senior managers in microfinance institutions, is relevant for institutions that have already diversified and are looking for ways to manage their diversification more effectively as well as those that have not yet done so and are looking for guidance on where and how to begin. This second volume builds on the highly acclaimed 'Making Microfinance Work: Managing for Improved Performance'.

Type: Book
Date issued: 05 December 2011
Reference: 978-92-2-124140-9[ISBN]
Authors: Cheryl Frankiewicz and Craig Churchill
Format available: xx+612 pp.
Prices: CHF 70; USD 70; GBP 45; EUR 54
Support medium: Paperback
Contact(s): To purchase a copy, please contact pubvente@ilo.org

This is a textbook for a course designed for middle and senior managers in microfinance institutions (MFIs). It is relevant for institutions that have already diversified and are looking for ways to manage their diversification more effectively, as well as institutions that have not yet diversified and are looking for guidance on where and how to begin. This course is also useful to funding agencies and technical assistance providers that are trying to support MFIs diversification efforts. This second volume builds on the highly acclaimed Making Microfinance Work: Managing for Improved Performance. The content includes chapters on various product options, including savings, insurance, leasing, money transfers and even grants and non-financial services. It also explores how to combine different product menus to serve specific market segments, such as the ultra-poor, youth, women, SMEs and persons in rural areas and post-crisis environments. The book concludes with discussions about managing partnerships to enable MFIs to expand their product offerings and strategies to overcome the challenges of delivering a diverse product portfolio. It provides specific suggestions for managing diversification, including adapting the institutional culture, redistributing responsibilities, empowering staff, communicating with clients, reengineering systems and managing change.

Tags: savings, financial management, credit, microfinance, production management

Regions and countries covered: Global

Unit responsible: Publications

A A+A++  Print  Email
close

Email

Making Microfinance Work: Managing Product Diversification

To

Email address:
Separate multiple addresses with a comma (,)

Your details:

Your Name:
Your Email:
Send
Share this content
Skip to top
© 1996-2014 International Labour Organization (ILO) | Copyright and permissions | Privacy policy | Fraud alert | Disclaimer