Social dialogue plays a significant role in developing joint strategies by the social partners to improve utility services, with the common goal of extending access to services to all communities, enhancing efficiency of delivery and reviewing tariffs and other sources of income collection. One of the key issues in the Utilities sector is the need to respect international conventions protecting freedom of association and collective bargaining and to avoid breakdowns in the provision of utilities where possible.
The average age of workers in the sector is increasing in a number of countries and there is a severe gender imbalance in some occupations, which presents challenges for human resource planning by employers. Making employment in the sector accessible and attractive to young men and women can be a means to address the recruiting challenges of replacing an ageing workforce. In addition, establishing national or sector specific training programmes, and investing in workers through apprenticeships and lifelong learning mechanisms can be instrumental in meeting the demands of changing skills needs of the industry.
World Water Day: Leaving no one behind - The ILO promotes skills and employment for Jordan’s female plumbers
22 March 2019
The theme for World Water Day 2019 is ‘Leaving no one behind’. This is an adaptation of the central promise of the 2030 Agenda for Sustainable Development: as sustainable development progresses, everyone must benefit. Sustainable Development Goal 6 (SDG 6) aims to ensure availability and sustainable management of water for all by 2030. By definition, this means leaving no one behind.
In the ILO, we pay special attention to access to water and sanitation in the workplace; ensuring local water services through community contracting; reducing the burden of water fetching on women and girls; and providing job opportunities to women refugees as plumbers. The following story focuses on the latter.
19 November 2018
Podcast from "Here’s How I Think It Works" highlights the World Toilet Day by talking toilets to Mr Carlos Carrion Crespo, Specialist, Public Service, utilities and telecommunications sectors of the Sectoral policies Department of the ILO.
30 August 2018
This event will look at how to better enable businesses to work independently and jointly with others to ensure effective delivery of WASH provision.
28 August 2017
Is wastewater a She? Linking wastewater (SDG6.3) and gender (SDG5)
Working Paper no. 314
This working paper discusses the potential of investments of wastewater and how they impact productivity, livelihoods, job creation, skills needs, occupational safety and health, and women’s employment. It further identifies the respective roles of the public and private sectors and of cooperatives.
- WASH@Work: a Self-Training Handbook
- Strengthening the business case for water, sanitation and hygiene - how to measure value for your business
International Labour Standards
- C87 Freedom of Association and Protection of the Right to Organise Convention, 1948
- C98 Right to Organise and Collective Bargaining Convention, 1949
- C151 Labour Relations (Public Service) Convention, 1978
- C154 Collective Bargaining Convention, 1981