Resources on Public services sector

Workplace violence in services sectors and measures to combat this phenomenon

15 October 2003

This code focuses on the prevention of workplace violence and its direct adverse consequences. The objective of this code of practice is to provide general guidance in addressing the problem of workplace violence in services sectors. The code is intended to serve as a basic reference tool for stimulating the development of similar instruments at the regional, national, sectoral, enterprise, organization and workplace levels, specifically targeted at and adapted to different cultures, situations and needs.

Guidelines on social dialogue in public emergency services in a changing environment

31 January 2003

R159 Labour Relations (Public Service) Recommendation, 1978

27 June 1978

Recommendation concerning Procedures for Determining Conditions of Employment in the Public Service

C151 Labour Relations (Public Service) Convention, 1978

27 June 1978

Convention concerning Protection of the Right to Organise and Procedures for Determining Conditions of Employment in the Public Service
(Note: Date of coming into force: 02/25/1981.)