Resources on Hotels, catering, and tourism sector

Workplace violence in services sectors and measures to combat this phenomenon

15 October 2003

This code focuses on the prevention of workplace violence and its direct adverse consequences. The objective of this code of practice is to provide general guidance in addressing the problem of workplace violence in services sectors. The code is intended to serve as a basic reference tool for stimulating the development of similar instruments at the regional, national, sectoral, enterprise, organization and workplace levels, specifically targeted at and adapted to different cultures, situations and needs.
R179 Working Conditions (Hotels and Restaurants) Recommendation, 1991

25 June 1991

Recommendation concerning Working Conditions in Hotels, Restaurants and similar Establishments
C172 Working Conditions (Hotels and Restaurants) Convention, 1991

25 June 1991

Convention concerning Working Conditions in Hotels, Restaurants and similar Establishments
(Note: Date of coming into force: 07/07/1994)