Our impact, their voices
Community changemakers help Pakistan’s migrant workers avoid exploitation
An ILO project in Pakistan is raising awareness among prospective migrant workers about safe labour migration.

“I am glad to witness a visible change in the behaviour of people after they joined my awareness sessions,” said Afsar. “For a long time, our village people have been going abroad for employment and they have had fascinating ideas about life abroad as presented on the TV and in films. The local agents used to tell them tales that their lives would be transformed once they started earning. People had no information on the Government institutions that support the protection of overseas workers.”
Afsar works as a “community-based changemaker,” as part of the EU-funded Global Action to Improve the Recruitment Framework of Labour Migration project (REFRAME), that aims to ensure fair recruitment and safe migration for migrant workers from Pakistan.
People are now aware of their rights and the Government organizations that help them access justice when they have problem."
Sher Afsar Khan
However a lack of good information about safe migration, fair recruitment channels and related services is a key challenge for those interested in becoming migrant workers. Without accurate information they can be vulnerable to deception and even abuse during recruitment – a risk that can increase if they use informal or unlicensed intermediaries.
“This lack of information – and sometimes deliberate misinformation from different sources – often leads migrant workers to pay large service fees for their recruitment, putting them in a danger of debt bondage,” said Munawar Sultana, ILO REFRAME National Project Coordinator.
Afsar agrees. “People used to pay PKR. 200,000 to 250,000 (USD 1200-1500) to local agents for obtaining visas, but now they are paying PKR. 80,000 to 90,000 (USD480-540) for visas. They are happy about this monetary benefit. People are now aware of their rights and the Government organizations that help them access justice when they have problem,” he said. Although the workers welcome the reduction, the ILO maintains the principle that no recruitment fees or related costs should be borne by workers.
The REFRAME project response
To address this crucial information gap, the REFRAME project partnered with a local social enterprise organization, Mera Maan, to train 27 women and men as community-based changemakers. These changemakers host information sessions in ‘high-migration’ districts.The training covers key topics such as the risks of irregular migration, the channels and processes for regular migration, the rights and responsibilities of migrant workers, and the support services available, including complaints and legal mechanisms.
Changemakers ensure that sessions are delivered in regional languages, are tailored to local circumstances and are embedded in local community structures – for example by including local counsellors, religious scholars, social workers, teachers, the local judiciary and community-based organizations.
So far the changemakers have delivered awareness sessions to more than 9,800 prospective and returned migrant workers and their families. The information has also spread through the community, via word of mouth, messaging apps and social media, reaching, it is estimated, more than 89,000 people. Network members have also received requests to host sessions in other communities.
Long-term impact
This REFRAME project, which is supported by the ILO and European Union, has brought important, visible, and informed change to local community organizations and tens of thousands of beneficiaries.“The intending migrant workers are now seeking the support of licenced Overseas Employment Promoters (OEPs) rather than only relying on informal brokers. They are even contacting the Protectorate of Emigrants Offices and Bureau of Emigration and Overseas Employment to verify the authenticity of OEPs working in their areas,” said Rooh-ul Ameen, President, Samaaji Behbood Raabita Council District, Swabi.
Empowering communities with information is an essential first step towards ensuring fair recruitment, safe migration and decent work for the millions of Pakistani workers abroad."
Munawar Sultana, ILO REFRAME National Project Coordinator
“Empowering communities with information is an essential first step towards ensuring fair recruitment, safe migration and decent work for the millions of Pakistani workers abroad,” said Munawar Sultana. “We look forward to continuing this support throughout rural communities in Pakistan.”
* State Bank of Pakistan, 2019.