Preventive action is possible, and indeed essential, to meet the challenge of a violence-free working environment. Recognizing that workplace violence is not merely an episodic problem created by deranged persons, the authors point out that it is a highly complex issue, rooted in wider economic, employment relationship, organizational, gender and cultural factors. With these issues in mind, the volume evaluates the effectiveness of workplace anti-violence measures and responses such as regulatory innovations, policy interventions, workplace designs that may reduce risks, collective agreements and various "best practice" options.
Stressing the importance of a systematic and targeted preventive response, this study also looks at the existing international initiatives and recommendations that have recently been developed in an effort to end the heavy toll violence inflicts on many of the world's workplaces.
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