This step-by-step implementation guide is designed for staff from the ILO and other organizations
such as business associations, government agencies and training providers that want to offer SCORE
Training to enterprises. This manual is intended to help set up and run the training programme from
inception through to successful offering of the service. It can also be used as background information
for other actors who may participate in the running and organization of the programme, such as expert
trainers or new programme staff.